Senior Program Manager, Seller Mentorship & Communities

Amazon; Seattle (WA); On-site; USD 116,000 - 160,000; Full time

Job summary

Amazon.com Services LLC in Seattle, WA is seeking a Sr Program Manager to design, launch, and scale a seller-to-seller mentorship program that fosters authentic peer connections and drives engagement across the selling partner community.

You will partner with product, operations, and communications teams, measure impact with data, and report ROI to senior leaders while shaping the program from onboarding through growth, contributing to Amazon’s vision of a thriving seller-centric ecosystem.

Qualifications

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Bachelor's degree

Responsibilities

• Design, launch, and scale a structured mentorship program with clear goals, success metrics, and continuous feedback loops
• Build authentic peer-to-peer connections and create safe spaces where sellers share experiences and learn from each other
• Partner cross-functionally with product, operations, and communications teams to integrate mentorship into our broader seller community strategy
• Measure program impact through data-driven insights, iterate based on learnings, and demonstrate ROI to stakeholders
• Develop program frameworks that align with seller needs throughout their journey, from onboarding through growth phases

Skills

Program management

Data-driven decision making

Stakeholder communication

Cross-functional collaboration

Analytical thinking

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

Amazon.com Services LLC in Seattle, WA is seeking a Sr Program Manager to design, launch, and scale a seller-to-seller mentorship program that fosters authentic peer connections and drives engagement across the selling partner community.

You will partner with product, operations, and communications teams, measure impact with data, and report ROI to senior leaders while shaping the program from onboarding through growth, contributing to Amazon’s vision of a thriving seller-centric ecosystem.