Senior Security Systems Technician – Intrusion & CCTV Expert

Johnson Controls; Reno (NV); On-site; USD 45,000 - 62,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Security Systems Technician 4 to service intrusion, IP CCTV, access control, and fire alarm systems. You will troubleshoot, inspect, and report on system performance, coordinating with authorities as needed and providing customer-focused solutions.

The role emphasizes strong customer service, safety, and accurate documentation, with a competitive hourly wage and comprehensive benefits.

Qualifications

• Minimum 5 years in low-voltage or security industry.
• Excellent knowledge of major security manufacturer platforms such as Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
• Valid driver’s license with a clean record.
• Ability to pass thorough background and identity checks.

Responsibilities

• Troubleshoot and service intrusion, IP CCTV, access control, and fire alarm systems from multiple manufacturers.
• Inspect systems to ensure proper functionality and provide written or digital reports to customers and the company.
• Coordinate inspections and/or installations with police, fire departments, or other authorities.
• Repair and inspect intrusion detection, IP CCTV, access control systems, and fire alarms as applicable.
• Assist fellow technicians with repairs and complete minor tasks including battery replacements.
• Test system operation and ensure service connectivity with the customer monitoring center.
• Complete all forms accurately and maintain customer paperwork.
• Provide recommendations and quotes to improve facility efficiency and upsell where appropriate.

Skills

5 years in low-voltage or security

Security platform knowledge

Education

Massachusetts Electrical License (Class D minimum)

Job description

Johnson Controls is seeking a Security Systems Technician 4 to service intrusion, IP CCTV, access control, and fire alarm systems. You will troubleshoot, inspect, and report on system performance, coordinating with authorities as needed and providing customer-focused solutions.

The role emphasizes strong customer service, safety, and accurate documentation, with a competitive hourly wage and comprehensive benefits.