Senior Security Systems Technician- Access, Video & Network

Cook & Boardman, LLC; Dallas (TX); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Cook & Boardman, LLC is seeking a Service Technician in the Dallas area to repair and maintain component and category cabling, fiber, wireless access points, cameras, and access control devices. You will work with project managers and engineers to deliver high-quality service.

Responsibilities include installation, troubleshooting, and maintenance of IP/video surveillance, access control, and related systems, plus documentation and after-hours support as needed.

Qualifications

• Minimum 4 years in physical security, low-voltage, IT, networking, or related field.
• Experience installing, servicing, and troubleshooting security systems (access control, video surveillance, intrusion, intercom).
• Familiarity with Genetec, LenelS2, Milestone, Axis, Verkada or similar platforms preferred.
• Basic IP networking knowledge (VLANs, switches, TCP/IP, PoE).
• Valid driver's license and clean driving record.

Responsibilities

• Install, service, troubleshoot, and maintain access control, video surveillance, and intrusion systems.
• Install/terminate/test low-voltage cabling (Cat5e/6, fiber) and pathway systems.
• Configure networked security devices (switches, PoE, servers, workstations).
• Perform preventative maintenance and system health assessments.
• Assist with software/firmware updates, migrations, and database maintenance.
• Document activities and resolutions in service management platforms.
• Collaborate with customers, PMs, engineers, and technicians to ensure quality service.

Skills

Low-voltage systems

IP networking

Troubleshooting

Blueprints & wiring diagrams

Customer communication

Safety & proper documentation

Education

High school diploma or equivalent

Technical school or industry certifications preferred

Tools

Hand tools

Test equipment

Measuring devices

Power tools

Job description

Cook & Boardman, LLC is seeking a Service Technician in the Dallas area to repair and maintain component and category cabling, fiber, wireless access points, cameras, and access control devices. You will work with project managers and engineers to deliver high-quality service.

Responsibilities include installation, troubleshooting, and maintenance of IP/video surveillance, access control, and related systems, plus documentation and after-hours support as needed.