Senior Security Officer

Mayo Career Site US; Rochester (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

Mayo Clinic is seeking a Senior Security Officer to provide professional customer service, enforce Mayo policies and proactively patrol campus to deter threats.

You will respond to security incidents, prepare accurate incident reports, and may supervise security staff on assigned shifts, contributing to a safe environment for patients, staff and visitors.

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Qualifications

• Provide customer service and deter crime with proactive patrols.
• Respond to security incidents and prepare incident reports.
• Demonstrate de-escalation, self-defense, and restraint techniques.

Responsibilities

• Patrol Mayo Clinic property to deter crime and protect occupants.
• Respond to security incidents to ensure safety and enforce Mayo policies.
• Assist in overseeing shift activities and leadership functions.

Skills

Customer service

Verbal de-escalation

Patrolling

Incident reporting

Tools

Security vehicle operation

Job description

Mayo Clinic Senior Security Officers provide a professional level of customer service, security presence and response. A Senior Security Officer will proactively patrol Mayo Clinic property to deter crime and undesirable behaviors while building trusted relationships with staff; Responds to security and other emergency incidents to ensure safety of occupants and enforce Mayo policies; Prepares accurate and timely incident reports; May use a security vehicle to proactive patrol and respond to incidents.

A Senior Security Officer adapts to unpredictable and stressful situations while demonstrating professionalism; manages verbal and physical aggression using verbal de-escalation techniques; manages physical violence using self-defense, control and restraint techniques, including handcuffing or medical restraints; responds to emergency crises effectively and professionally.; exhibits good judgment, maturity, initiative, tact and diplomacy when dealing with people during stressful situations. A Senior Security Officer must exercise sound independent judgment in both emergency and routine situations.

A Senior Security Officer is responsible to deter terrorist activity and/or violent attacks through patrolling and searching for suspicious behavior and suspicious items utilizing the tactics and techniques taught in Behavior Detection Officer Certification Training. In addition, the Senior Security Officer must be able to conduct effective customer friendly security interviews to confirm or refute the suspicious behaviors detected.

A Senior Security Officer assists in overseeing the activities and supervision of security officers on an assigned shift by providing input, recommending appropriate action and dissemination of information. They provide input into staff appraisals and assist with leadership functions.

This vacancy is not eligible for sponsorship / we will not sponsor or transfer visas for this position.

During the selection process, you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question - Mayo Clinic will only see the final recording. The complete interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.