Senior Security Engineer: Customer Service Systems

VulnU; Seattle (WA); On-site; USD 178,000 - 227,000; Full time

Benefits offered by this job

Paid parental leave

Retirement match

Equity

Flexible PTO

Job summary

Amazon's Customer Service Security team seeks a Systems Security Engineer to lead reviews and threat modeling for security across customer service systems. You will translate ambiguity into concrete security requirements and drive scalable security solutions.

You will partner with product and engineering teams to mitigate risk, design frameworks, and mentor others while improving data protection and customer experiences at scale.

Qualifications

• 4+ years non-internship in troubleshooting systems issues, log analysis, or automating tasks.
• 5+ years identifying security issues and developing mitigation plans.
• 4+ years scripting, programming, and security code review.
• Experience with at least two of Scala, Java, Python, C/C++, or Go.
• Experience in industry-based security vulnerabilities identification and remediation.
• Experience mentoring or leading an engineering team.
• Experience applying threat modeling or risk identification techniques.
• Experience with security in SOA/microservices and web services.
• Experience conducting insider threat investigations.

Responsibilities

• Lead security reviews, threat modeling, and risk assessments for customer service systems.
• Design and build security controls to protect data and enable secure customer contacts at scale.
• Partner with stakeholders to understand risks and define security strategies where none exist.
• Create security frameworks, runbooks, and rubrics for repeatable security practices.
• Communicate risk and design decisions clearly; mentor engineers on best practices.

Skills

Troubleshooting systems

Log analysis

Automation scripting

Security risk assessment

Mentoring / tech lead

Threat modeling

Security in service architectures

Tools

Scala

Java

Python

C/C++

Go

Job description

Amazon's Customer Service Security team seeks a Systems Security Engineer to lead reviews and threat modeling for security across customer service systems. You will translate ambiguity into concrete security requirements and drive scalable security solutions.

You will partner with product and engineering teams to mitigate risk, design frameworks, and mentor others while improving data protection and customer experiences at scale.