Security Engineer II - Customer Service Security at Scale

VulnU; Seattle (WA); On-site; USD 159,000 - 202,000; Full time

Benefits offered by this job

Paid parental leave

Retirement match

Equity

Flexible PTO

Job summary

Amazon's Customer Service Security team in Seattle is seeking a Security Engineer II to design scalable security solutions for customer service operations. You will partner with product and engineering teams to identify risks, build pragmatic controls, and guide security architecture decisions that protect customer data at scale.

You will lead threat modeling, risk assessments, and security design reviews, while mentoring junior engineers and translating complex security concepts for

Qualifications

• 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar OO language.
• 2+ years of scripting, programming, and security code review in a common language (non-internship).
• 2+ years of troubleshooting systems issues, analyzing logs, or automating basic tasks using command line tools (non-internship).
• Bachelor's degree in a STEM field or 2+ years of IT Security experience.
• Knowledge of networking protocols HTTP, DNS and TCP/IP.
• Awareness of security vulnerabilities and remediation techniques.
• Experience across SDLC security activities (design review, threat modeling, secure code review, testing).
• Experience conducting insider threat investigations.
• Experience securing telephony systems against risk.
• Knowledge of command line tools to troubleshoot protocols, analyze log outputs, or automate tasks.

Responsibilities

• Lead security reviews, threat modeling, and risk assessments for customer service systems.
• Design and build security controls and engineering solutions that protect customer data at scale.
• Partner with business stakeholders to define security strategies where none exist.
• Create security frameworks, runbooks, and rubrics for new domains.
• Communicate risk and design decisions clearly to technical and non-technical audiences, and mentor other engineers.

Skills

Python

Ruby

Go

Swift

Java

.Net

C++

Education

Bachelor's degree in STEM

2+ years IT Security experience

Job description

Amazon's Customer Service Security team in Seattle is seeking a Security Engineer II to design scalable security solutions for customer service operations. You will partner with product and engineering teams to identify risks, build pragmatic controls, and guide security architecture decisions that protect customer data at scale.

You will lead threat modeling, risk assessments, and security design reviews, while mentoring junior engineers and translating complex security concepts for