Senior Security Engineer, Customer Service Security

Amazon Inc.; Seattle (WA); On-site; USD 178,000 - 227,000; Full time

Job summary

Amazon is seeking a Systems Security Engineer for the Customer Service Security team to reduce security risk across customer service operations worldwide. You will own security architecture decisions, lead risk mitigation, and design frameworks that scale with billions of customer contacts annually.

You will collaborate with business and engineering teams to translate ambiguous problems into concrete security requirements, build pragmatic controls, and enable secure customer interactions at

Qualifications

• 4+ years troubleshooting systems issues and analyzing logs
• 5+ years identifying security issues and risk mitigation
• 4+ years scripting, programming, and security code review
• Knowledge of Scala, Java, Python, C/C++, or Go
• Experience mentoring or leading an engineering team
• Experience in industry-based security vulnerabilities identification, attack patterns, and remediation techniques

Responsibilities

• Lead security reviews, threat modeling, and risk assessments for customer service systems
• Design and build security controls and engineering solutions that protect data at scale
• Partner with business stakeholders to understand risks and define security strategies
• Create security frameworks, runbooks, and rubrics for new domains
• Communicate risk and design decisions clearly to technical and non-technical audiences, mentor others

Skills

Troubleshooting

Security risk analysis

Scripting

Programming languages

Job description

Amazon is seeking a Systems Security Engineer for the Customer Service Security team to reduce security risk across customer service operations worldwide. You will own security architecture decisions, lead risk mitigation, and design frameworks that scale with billions of customer contacts annually.

You will collaborate with business and engineering teams to translate ambiguous problems into concrete security requirements, build pragmatic controls, and enable secure customer interactions at