Global Customer Service Security Engineer II

Amazon Inc.; Seattle (WA); On-site; USD 159,000 - 202,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Security is hiring a Systems Security Engineer to reduce security risk across customer service operations at scale. You will design pragmatic controls, partner with product and engineering teams, and own security architecture decisions.

You will lead threat modeling, write security frameworks, and mentor peers while navigating ambiguity to deliver secure customer contact workflows on a global platform.

Qualifications

• 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar OO language experience.
• 2+ years of scripting, programming, and security code review (non-internship).
• 2+ years of troubleshooting systems issues or automating tasks via command line.
• Bachelor's degree in STEM or 2+ years IT Security experience.
• Knowledge of HTTP, DNS, TCP/IP and security vulnerabilities.

Responsibilities

• Lead security reviews, threat modeling, and risk assessments for customer service systems.
• Design and build security controls and engineering solutions at scale.
• Partner with business and engineering teams to define security strategies.
• Create security frameworks and runbooks for repeatable practices.
• Communicate risk decisions clearly and mentor other engineers.

Skills

Programming in Python/Java/Go

Security troubleshooting

Networking protocols

Command line familiarity

Education

Bachelor's in STEM or 2+ yrs IT security experience

Tools

Security tooling

Job description

Amazon Security is hiring a Systems Security Engineer to reduce security risk across customer service operations at scale. You will design pragmatic controls, partner with product and engineering teams, and own security architecture decisions.

You will lead threat modeling, write security frameworks, and mentor peers while navigating ambiguity to deliver secure customer contact workflows on a global platform.