Senior Security Account Manager — On-Call 24/7 (Boston)

Northeast Security; Boston (MA); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. is seeking a Class A Experienced Security Account Manager in Boston, MA. The role focuses on leading account operations, staffing, and maintaining client satisfaction for a premiere account.

The candidate must be available for on-call coverage, including evenings, nights, weekends, and holidays, with a strong emphasis on discipline, coaching, and compliance with security procedures and client requirements.

Qualifications

• Must have three years of Security Supervisor experience or equivalent field.
• Must be available to be on call 24/7; work may include evenings, nights, weekends or holidays.
• Background and drug screening required; must pass ALL pre-employment criteria.
• 18+ years of age; valid driver’s license preferred.
• High School Diploma or GED required.

Responsibilities

• Design and ensure schedules for regular and special assignments are efficient and effective.
• Staff posts with trained and qualified security personnel.
• Ensure staff comply with facility security procedures and location policies.
• Review and approve reports and duty logs submitted by personnel.
• Ensure timely notification of serious incidents and maintain communications with the team.
• Counsel, motivate, and provide discipline when needed; support employee relations and retention.
• Keep personnel updated on changes to procedures and regulations.
• Cover various posts during assigned shifts, including on-call coverage.

Skills

Customer service

Client management

Leadership

Security operations

Communication

Multi-tasking

Conflict resolution

Attention to detail

English proficiency

Education

High School Diploma

Job description

Northeast Security, Inc. is seeking a Class A Experienced Security Account Manager in Boston, MA. The role focuses on leading account operations, staffing, and maintaining client satisfaction for a premiere account.

The candidate must be available for on-call coverage, including evenings, nights, weekends, and holidays, with a strong emphasis on discipline, coaching, and compliance with security procedures and client requirements.