Class A Security Director

Northeast Security; Boston (MA); On-site; USD 65,000 - 79,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

401K/403b Plan

Job summary

Northeast Security, Inc. in Boston, MA is seeking an experienced Security Account Manager for a premier Class A high-rise account. The role requires on-call coverage 24/7, with evenings/nights and weekend shifts as scheduled, and offers a $72,000 annual salary.

Responsibilities include staffing, training, incident reporting, client relations, and ensuring policy compliance. Candidates must have strong leadership, English communication skills, and pass background/drug screenings.

Qualifications

• Five years of large class A building security management experience preferred.
• Security Management of 700 contracted hours or more required.
• Security Training experience required.
• Valid driver’s license with clean record.
• Must pass ALL pre-employment background and drug screenings.
• Ability to communicate clearly in English (written and verbal).

Responsibilities

• Design staff schedules for regular and special assignments to optimize service delivery.
• Ensure staffing for all posts with trained and qualified personnel.
• Train and develop current security staff and new hires.
• Ensure compliance with facility security procedures and location policies.
• Review and approve reports and duty logs submitted by personnel.
• Notify promptly of serious incidents and maintain effective communications.
• Advise and motivate personnel, supporting client relations and retention programs.

Skills

Customer service

Leadership

Communication

Problem solving

Detail orientation

Multitasking

Client management

Education

High School Diploma

Tools

Ccure 9000

Job description

Boston, MA, MA, United States of America

$72,000.00 - $72,000.00

Overview

Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.

Job Skills / Requirements

Northeast security is seeking an Experienced Account Manager with a background in Class A high rise office buildings and concierge teams for one of our premiere accounts in Boston, Ma!

Must be available to be on call 24/7. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually

Salary is $72,000 annually

Security Account Manager Responsibilities include but are not limited to:

• Assure that all work schedules for regular and special assignments are designed to provide the service in the most effective and efficient manner possible.
• Ensure that trained and qualified security personnel properly staff all posts.
• Train and develop current security staff and new hires.
• Ensure that all security personnel are aware of and perform their duties in full compliance with the facility security operations procedures and location policies, procedures and regulations.
• Review and approve all reports, duty logs, etc. submitted by security personnel.
• Ensure timely notification of all serious incidents.
• Maintain effective communications with all assigned security personnel.
• Counsel, advise, motivate, and (when necessary) provide discipline and positive reinforcement to personnel assigned to the location.
• Work with management in the development and implementation of sound employee relations, development, and retention programs for the location.
• Ensure that assigned security personnel are kept up-to date on any modifications to procedures, policies, or regulations.

Security Director Requirements:

• Five years of large class A building security management experience is preferred
• Experience with Ccure 9000 is preferred
• Security Management of 700 contracted hours or more is required
• Security Training experience is required
• Valid Driver's License of 3 years or more with a clean Driving Record.
• Customer Service Experience preferred.
• Neat and professional appearance
• Dependable means of transportation
• Ability to communicate clearly and effectively in English (both written and verbal)
• High School Diploma/GED Equivalent
• Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
• Must be at least 18 years of age.

Must be available to cover various posts during the assigned shift. Work schedule may include evenings or night shifts and weekends/holidays as determined and scheduled annually.

Assume other duties as required by either Client or Northeast Security, Inc.

• Excellent customer service skills and service delivery orientation
• Client Management Skills
• Strong Leadership skills
• Knowledge of supervisory practices, procedures, and security operations
• Ability to provide positive direction and motivate performance.
• Strong attention to detail
• Strong written and verbal communication skills
• Ability to show responsibility and friendliness towards clients and residents.
• Strong professionalism
• Ability to solve conflict/problem solve.
• Maintain the highest ethical and professional standards.
• Must be able to multi-task and self-manage in a dynamic environment.
• Must be knowledgeable of all company policies and procedures.
• Maintain effective relationships with all levels of the company and client organizations

Education Requirements (All)

High School Diploma

Additional Information / Benefits

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, 401K/403b Plan

This is a Full-Time position1st Shift, Weekends.