Senior Security Account Manager - Client & Staffing Lead

Securitas, Inc.; Boston (MA); On-site; USD 66,000 - 80,000; Full time

Job summary

Securitas, Inc. in the Boston area seeks an experienced Security Manager to oversee security services for an assigned account.

You will serve as the primary client contact, ensure service quality, resolve issues, and lead staff planning and post orders alignment with contracts. Responsibilities include staff recruitment and training, scheduling, budget input, and coordination with line management to optimize operations while maintaining compliance with company policies and safety regulations.

Qualifications

• Must have a High School Diploma or GED.
• Must be able to obtain and maintain client contract requirements.
• Requires ability to work on-site and manage staff.

Responsibilities

• Serves as key client contact to ensure high-quality service.
• Oversees recruitment, staffing, training, and retention of staff.
• Plans, assigns and directs work; coaches employees.
• Assists in budget development and supervision.
• Maintains compliance with safety regulations and company policies.
• Coordinates staffing and post orders with management.

Skills

Staff supervision

Leadership

Customer service

Scheduling

Training

Budget management

Client liaison

Problem resolution

Post orders

Security operations

Education

High School Diploma or GED

Tools

Microsoft Office

Spreadsheets

Job description

Securitas, Inc. in the Boston area seeks an experienced Security Manager to oversee security services for an assigned account.

You will serve as the primary client contact, ensure service quality, resolve issues, and lead staff planning and post orders alignment with contracts. Responsibilities include staff recruitment and training, scheduling, budget input, and coordination with line management to optimize operations while maintaining compliance with company policies and safety regulations.