Security Account Manager - Client Care & Team Leadership

Securitas, Inc.; Aurora (CO); On-site; USD 55,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, Vision & 401K Options

Life, AD&D, & Disability Insurance

Telemedicine

Paid Time Off

Paid Training

Paid Weekly

Employee Assistance Program

DailyPay Access Program

Discounts on childcare, pet care, etc.

Job summary

Securitas, Inc. in Aurora, CO is seeking a Security Account Manager to lead security services for a group of smaller accounts. You will oversee client service, post orders, staffing, scheduling, and training while ensuring safe and compliant operations.

In this role you will coordinate with site leadership, manage budgets and staffing, and mentor Security Supervisors. A background in operations or account management and strong customer service are essential.

Qualifications

• High School Diploma or GED required; associate degree plus 3 years of security experience, or equivalent.
• Excellent customer service and team leadership skills; ability to work independently.
• Must have English proficiency and valid right to work in the United States; reliable transportation.

Responsibilities

• Serve as key client contact to ensure high-quality service and resolve issues promptly.
• Meet with client representatives for status updates and assist in contract negotiations.
• Oversee recruitment, selection, orientation, training, development and retention of staff; coach and discipline as needed.
• Assist in development and administration of budget for assigned account.
• Ensure compliance with laws, regulations, and company policies; maintain professional environment.
• Authorize expenditures within contract scope; manage equipment, supplies, and payroll records.
• Prepare staffing schedules and stand post if needed; inspect posts as part of performance review.

Skills

Client management

Staff leadership

Scheduling

Budgeting

Payroll

Education

High school diploma or GED

Associate degree plus 3 years experience

Tools

Microsoft Office

Job description

Securitas, Inc. in Aurora, CO is seeking a Security Account Manager to lead security services for a group of smaller accounts. You will oversee client service, post orders, staffing, scheduling, and training while ensuring safe and compliant operations.

In this role you will coordinate with site leadership, manage budgets and staffing, and mentor Security Supervisors. A background in operations or account management and strong customer service are essential.