Senior Security Account Manager – Luxury Properties

United Security Inc.; Lawrence (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Training and Career DevelopmentOpport.

Medical, dental, Holidays, vacation,

401(k) retirement plan for full time

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Job summary

United Security Inc. in Massachusetts seeks an Account Manager to oversee a guest-facing security team at luxury properties. The role focuses on leadership, client relations, scheduling, and incident response to maintain a five-star standard.

You will train staff, coordinate with hotel leadership, ensure compliance, and manage payroll/timekeeping. CPR/First Aid is preferred; MA licensing and background checks required. This full-time role reports to the Regional Operations Manager.

Qualifications

• Minimum of five years of supervisory or management experience in security or hospitality.
• Experience with luxury hotels or Class A properties preferred.
• Ability to lead, train and manage a large guest-facing security team.
• Strong client relationship skills; acts as on-site liaison with hotel leadership.
• Excellent written and verbal communication; highly organized.
• Scheduling, payroll oversight, timekeeping, and security reporting systems experience.
• CPR and First Aid certification preferred; MA licensing and background checksrequired.

Responsibilities

• Oversee a guest-facing security team at luxury properties.
• Serve as primary on-site liaison with hotel leadership and respond to operational concerns.
• Lead incident response and coordinate with emergency services when needed.
• Ensure compliance tracking and accurate security reporting.
• Train staff, manage scheduling and payroll oversight.

Skills

Leadership

Communication

Scheduling & payroll

Team management

Education

High School Diploma

Job description

United Security Inc. in Massachusetts seeks an Account Manager to oversee a guest-facing security team at luxury properties. The role focuses on leadership, client relations, scheduling, and incident response to maintain a five-star standard.

You will train staff, coordinate with hotel leadership, ensure compliance, and manage payroll/timekeeping. CPR/First Aid is preferred; MA licensing and background checks required. This full-time role reports to the Regional Operations Manager.