Senior Security Account Director — Multi‑Site Leader

Inter-Con Security; Mountain View (CA); On-site; USD 140,000 - 210,000; Full time

Job summary

Inter-Con Security Systems, Inc. in the San Francisco Bay Area seeks a Security Account Director to lead a major contract portfolio, coordinating management, service delivery, invoicing, reporting, and support for the program.

The role oversees 16,000 weekly security hours across multiple Bay Area locations including San Francisco, San Bruno, and Mountain View, requiring senior client relationships, cross-site leadership, strategic alignment, and the ability to manage escalations and compliance.

Qualifications

• Bachelor's degree preferred or extensive equivalent experience.
• 10+ years in contract security management or related leadership.
• Experience leading multi-site security operations and dispersed teams.
• Strong executive presence and ability to manage senior client relationships.
• Travel to Bay Area locations and ability to handle after-hours escalations.

Responsibilities

• Serve as the dedicated senior point of contact for the client regarding national account portfolio management and contract security service delivery.
• Coordinate account management, operations, invoicing, reporting, and other contractual requirements across the portfolio.
• Provide strategic alignment and ongoing support to all account managers, site managers, supervisors, and other personnel assigned to the program.
• Ensure the continuous delivery of high-quality contract security services in accordance with the Statement of Work, client requirements, Inter-Con policies, and applicable laws and regulations.
• Lead and support security operations across multiple contract service locations in the San Francisco, San Bruno, and Mountain View markets.
• Oversee approximately 16,000 weekly security hours and provide leadership for geographically dispersed teams, including remote management and regular site engagement.
• Establish and maintain trusted relationships with client stakeholders and ensure timely, professional communication regarding operational performance, risks, and service needs.
• Make recommendations for long-term and additional security measures that may benefit the client or complement existing security measures and practices.
• Escalate contractual issues, significant operational concerns, and security situations to the appropriate client and Inter-Con points of contact in a timely manner.
• Schedule, prepare for, and attend quarterly business review meetings to discuss quarterly reporting, key performance indicators, service performance, trends, risks, and corrective actions.
• Partner with client and Inter-Con stakeholders to assess performance against established KPIs and implement measurable improvement plans when required.
• Drive staffing health, overtime control, compliance, leadership development, and operational consistency across the account.
• Ensure account documentation, reports, post orders, standard operating procedures, and governance materials are current, accurate, and aligned with contractual requirements.
• Support incident response, investigations, business continuity, and executive-level escalation management as needed.
• Perform other duties and responsibilities as assigned.

Skills

Contract security management

Multi-site leadership

Executive client relationships

Budgeting & invoicing

Security operations

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Cloud-based productivity apps

Job description

Inter-Con Security Systems, Inc. in the San Francisco Bay Area seeks a Security Account Director to lead a major contract portfolio, coordinating management, service delivery, invoicing, reporting, and support for the program.

The role oversees 16,000 weekly security hours across multiple Bay Area locations including San Francisco, San Bruno, and Mountain View, requiring senior client relationships, cross-site leadership, strategic alignment, and the ability to manage escalations and compliance.