Senior SDE - Generative AI for Field Ops

Amazon; Dallas (TX); On-site; USD 168,000 - 227,000; Full time

Job summary

Amazon is seeking a Senior Software Development Engineer for the AWS Field Experience (AFX) team to design and build services that help field teams manage at scale. You will spearhead generative AI initiatives, architect data pipelines across Salesforce and other tools, and own end-to-end delivery in an agile environment.

The role emphasizes mentoring engineers, driving signals architecture, and delivering scalable customer engagement systems that support a large field sales organization.

Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software programming language experience.
• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
• Experience as a mentor, tech lead or leading an engineering team.

Responsibilities

• Architect and implement generative AI workflows that power intelligent automation for field sales operations.
• Develop and optimize data pipelines that synchronize account data across systems (Salesforce, AWSentral, Partner Tools) at scale.
• Drive technical strategy for signals architecture and entity resolution to improve account data quality and coverage.
• Build APIs and services that encode operational best practices and reduce manual toil for the field organization.
• Own end-to-end delivery of features from design through deployment, operating in an agile environment with high autonomy.
• Mentor junior engineers, conduct design and code reviews, and raise the engineering bar across the team.
• Participate in on-call rotations and drive operational excellence through monitoring, alerting, and incident response.

Skills

5+ years of non-internship

5+ years of programming experience

5+ years of leading design or arch

Mentor / tech lead experience

Education

Bachelor's degree in computer science or equivalent

Job description

Amazon is seeking a Senior Software Development Engineer for the AWS Field Experience (AFX) team to design and build services that help field teams manage at scale. You will spearhead generative AI initiatives, architect data pipelines across Salesforce and other tools, and own end-to-end delivery in an agile environment.

The role emphasizes mentoring engineers, driving signals architecture, and delivering scalable customer engagement systems that support a large field sales organization.