Sr SDE - AFX, AFX

Amazon Web Services, Inc.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Amazon Web Services (AWS) is seeking a Senior Software Development Engineer for the AWS Field Experience (AFX) team in Seattle to design and build scalable services that empower the field to operate at internet scale. You will lead generative AI initiatives, develop data pipelines, and own end-to-end delivery in an agile environment while mentoring others and shaping the future of CRM at AWS.

The role offers hands-on impact and collaboration across a broad set of AWS services.

Qualifications

• 5+ years of non-internship professional software development experience.
• 5+ years of programming with at least one software programming language experience.
• 5+ years of leading design or development efforts.

Responsibilities

• Architect generative AI workflows powering automation for field sales operations.
• Develop data pipelines to synchronize account data across systems at scale.
• Drive signals architecture and entity resolution to improve data quality.
• Build APIs and services encoding operational best practices to reduce toil.
• Own end-to-end delivery of features in an agile environment with high autonomy.
• Mentor junior engineers and participate in design and code reviews.

Skills

Generative AI

Data pipelines

APIs

Mentoring

On-call rotations

Tools

Agile

Job description

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("Cloud Computing"). With AWS you can requisition compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

Join us in building on AWS, for AWS!

The AWS Field Experience (AFX) team is looking for a passionate, innovative, results-oriented Senior Software Development Engineer to design and build the services that make it simpler for our field team to manage, maintain, and operate at scale. We build products and solutions that give our talented selling and marketing teams "superpowers" - letting them focus on the customer and helping them drive their business. We're handling massive scale, providing strategic data that drives the AWS business internally, and supporting one of the largest field sales organizations in the world.

As a Senior SDE on the AFX team, you'll have a unique opportunity to spearhead generative AI initiatives, building intelligent automation, insights generation, and scalable customer engagement systems that define the future of Customer Relationship Management at AWS. You'll architect and develop new services that collect and store metrics at internet scale, deliver critical capabilities to the field, and embed operational knowledge and best practices into everything we build. In addition, as part of the broader AWS Sales and Marketing organization, you will have the opportunity to influence the broader cloud strategy for AWS and potentially define future AWS products.

Key job responsibilities

• Architect and implement generative AI workflows that power intelligent automation for field sales operations
• Develop and optimize data pipelines that synchronize account data across systems (Salesforce, AWSentral, Partner Tools) at scale
• Drive technical strategy for signals architecture and entity resolution to improve account data quality and coverage
• Build APIs and services that encode operational best practices and reduce manual toil for the field organization
• Own end-to-end delivery of features from design through deployment, operating in an agile environment with high autonomy
• Mentor junior engineers, conduct design and code reviews, and raise the engineering bar across the team
• Participate in on-call rotations and drive operational excellence through monitoring, alerting, and incident response

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Basic Qualifications:

• 5+ years of non-internship professional software development experience
• 5+ years of programming with at least one software programming language experience
• 5+ years of leading design or