Senior Scrum Master - Retail/eCommerce Delivery Leader

Concord; United States; Híbrido; USD 120.000 - 130.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental, and Vision Insurance

HSA employer contributions

FSA for healthcare and dependent care

Disability Insurance

Life and AD&D Insurance

Employee Assistance Program (EAP)

401(k) with employer match

Career growth opportunities

Team engagement activities

PTO & Holidays (8 holidays + 1 float)

Descripción de la vacante

Concord is seeking a seasoned Scrum Master to join as a temporary consultant for our retail/eCommerce initiatives in the Dallas-Fort Worth area. Hybrid work arrangement with 2-3 on-site days supports enterprise-scale agile delivery and cross-functional collaboration.

You will drive Scrum ceremonies, partner with Product Owners, remove blockers, and coach teams on agile practices to ensure timely, high-quality customer-facing digital solutions.

Formación

• 7-10+ years as a Scrum Master or Agile Delivery Lead in retail or digital commerce.
• Deep experience with eCommerce platforms and digital retail workflows.
• Experience supporting enterprise-wide programs or multi-team delivery environments.
• Strong understanding of Agile/Scrum and related frameworks; able to coach at team and stakeholder level.
• Hands-on with Jira, Confluence, and Agile reporting dashboards.
• Certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP or similar.

Responsabilidades

• Serve as a dedicated Scrum Master for one or more agile delivery teams in retail/eCommerce.
• Lead all Scrum ceremonies: daily standups, sprint planning, backlog refinement, reviews, and retrospectives.
• Partner with Product Owners to maintain a well-prioritized backlog aligned with outcomes.
• Support cross-domain eCommerce areas such as conversion, cart/checkout, inventory, promotions, and analytics.
• Identify and remove blockers to ensure predictable sprint delivery across distributed teams.
• Coach teams and partners on Agile practices and enterprise ways of working.
• Drive transparency across product, engineering, QA, UX/UI, data, and retail business teams.
• Monitor sprint metrics and translate insights into actionable improvements.
• Support dependency management, risk mitigation, and cross-team coordination in scaled Agile (SAFe/LeSS/Nexus).

Descripción del empleo

Concord is seeking a seasoned Scrum Master to join as a temporary consultant for our retail/eCommerce initiatives in the Dallas-Fort Worth area. Hybrid work arrangement with 2-3 on-site days supports enterprise-scale agile delivery and cross-functional collaboration.

You will drive Scrum ceremonies, partner with Product Owners, remove blockers, and coach teams on agile practices to ensure timely, high-quality customer-facing digital solutions.