Senior Scrum Master – Retail/eCommerce, Hybrid

Concord USA; Dallas (TX); Hybrid; USD 83.000 - 107.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision insurance

HSA contributions

FSA

Disability insurance

Life & AD&D

EAP

401(k) match

Career growth

Team engagement

PTO & holidays

Zusammenfassung

Concord USA is seeking a seasoned Scrum Master to join as a full-time consultant, supporting our retail vertical on large-scale eCommerce initiatives. You will enable high-performing Agile practices and coordinate cross-functional teams across product, engineering, QA, UX/UI, data, and retail business units.

The ideal candidate has 7–10+ years in Scrum Master or Agile Delivery roles, deep eCommerce experience, and familiarity with scaled Agile frameworks.

Qualifikationen

• 7–10+ years as a Scrum Master or Agile Delivery Lead.
• Experience with eCommerce platforms and digital retail workflows.
• Experience with enterprise programs or multi-team delivery environments.
• Strong Agile/Scrum knowledge; able to coach at team and stakeholder level.
• Hands-on experience with Jira, Confluence, and Agile reporting dashboards.
• Certifications: CSM, PSM I/II, SAFe Scrum Master, PMI-ACP, or similar.
• Background in consulting, enterprise transformation, or high-scale retail environments.
• Familiarity with Salesforce Commerce Cloud or composable commerce is a plus.

Aufgaben

• Serve as a dedicated Scrum Master for one or more Agile delivery teams driving enterprise-scale retail and eCommerce initiatives.
• Lead and facilitate all Scrum ceremonies: daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives.
• Partner with Product Owners to maintain a well-prioritized, data-driven backlog aligned with business outcomes.
• Support teams across eCommerce domains such as conversion, cart/checkout, orders, inventory, loyalty, CMS, promotions, payments, search and analytics.
• Identify, communicate, and remove blockers to ensure predictable sprint delivery across distributed teams.
• Coach teams and business partners on Agile best practices and enterprise ways of working.
• Drive transparency and alignment across product, engineering, QA, UX/UI, data, and retail teams.
• Monitor sprint metrics and translate insights into improvements.
• Support dependency management and risk mitigation in scaled Agile (SAFe, LeSS, Nexus).

Kenntnisse

Agile/Scrum

Coaching teams

Cross-functional collaboration

Ausbildung

CSM

PSM I/II

SAFe Scrum Master

PMI-ACP

Tools

Jira

Confluence

Jobbeschreibung

Concord USA is seeking a seasoned Scrum Master to join as a full-time consultant, supporting our retail vertical on large-scale eCommerce initiatives. You will enable high-performing Agile practices and coordinate cross-functional teams across product, engineering, QA, UX/UI, data, and retail business units.

The ideal candidate has 7–10+ years in Scrum Master or Agile Delivery roles, deep eCommerce experience, and familiarity with scaled Agile frameworks.