Senior Scrum Master & Delivery Lead - Global QE/DevOps

Randstad Digital Americas; Grand Rapids (MI); On-site; USD 62,000 - 83,000; Full time

Job summary

Randstad Digital is seeking a Scrum Master/Technical Delivery Manager to orchestrate DevOps and QE regression testing for a large-scale retail tech initiative. You will bridge global testing teams, vendors, and senior client stakeholders with executive presence and tactical execution.

The role involves managing complex, multi-vendor environments, CI/CD pipelines, and extensive cross-time-zone coordination to ensure production readiness.

Qualifications

• 8+ years of experience in Technical Project Management, Delivery Lead, or Senior Scrum Master roles within DevOps, QE, and Release Management lifecycles.
• Experience in large-scale, customer-facing enterprise environments with multi-vendor architectures.
• Strong communication skills and ability to lead high-stakes client-vendor communications.
• Deep understanding of CI/CD pipelines and regression testing lifecycles.
• Proficiency with PMO toolchains including Jira and vendor management portals.

Responsibilities

• Own complex delivery artifacts across Jira, vendor portals, and Basecamp with data integrity across PMO toolchain.
• Governing service requests across external vendors; monitor scope and code drop timing.
• Coordinate with QE Team to manage upstream/downstream dependencies and testing readiness with client side.
• Gatekeeper for deployments; ensure code transitions through regression testing to production.
• Lead daily triage sessions; coordinate testing across global teams including offshore QA.

Skills

Basecamp

Data integrity

DevOps

Jira

Regression testing

Release Management

Scrum Master

Toolchains

Meticulous

Communications

Leadership

Backlog grooming

Client relationships

Dashboarding

Dependency management

Offshore

Quality Engineering

QA

Vendor management

Triage

Education

Bachelor's degree

Tools

JQL

Dashboards

Basecamp

Job description

Randstad Digital is seeking a Scrum Master/Technical Delivery Manager to orchestrate DevOps and QE regression testing for a large-scale retail tech initiative. You will bridge global testing teams, vendors, and senior client stakeholders with executive presence and tactical execution.

The role involves managing complex, multi-vendor environments, CI/CD pipelines, and extensive cross-time-zone coordination to ensure production readiness.