Quality Engineering Manager

7-Eleven; Irving (TX); Hybrid; USD 140,000 - 190,000; Full time

Job summary

7-Eleven is seeking a Senior QA Engineering Manager to lead the quality engineering function in a hybrid environment with agile teams. You will refine testing strategies, drive automation, and ensure customer-facing quality across multiple squads and releases.

You will hire and mentor QA staff, collaborate with product and engineering on sprint plans, and establish KPI-driven metrics for testing effectiveness and environment provisioning.

Qualifications

• 10+ years of software engineering experience with 4+ years in test engineering leadership.
• Experience defining testing strategies and ensuring quality across customer-facing systems.
• Strong automation experience and modern software delivery practices.

Responsibilities

• Lead quality engineering teams in a hybrid Agile environment.
• Define and refine testing strategy and framework across squads.
• Build and mentor QA team, including hiring and coaching.
• Collaborate on sprint planning and provide testing progress metrics.
• Coordinate testing activities across multiple product squads and releases.
• Develop test environments strategy and automated data refresh.
• Drive CI/CD adoption and test automation to enable frequent releases.
• Establish KPI metrics for testing effectiveness and environment management.

Skills

Quality engineering

Agile coaching

Test automation

CI/CD

Stakeholder collaboration

KPI tracking

Test planning

Test design

End-to-end testing

Automation frameworks

Environment provisioning

Data refresh automation

Education

Bachelor's degree in Computer Engineering/Computer Science

Tools

Jenkins

Git

Job description

Responsibilities

• Responsible for leading quality engineering team and quality process in a hybrid environment with Agile teams at varying levels of maturity.
• Responsible for working with Agile product squads and wider programs in ensuring appropriate test engineering approach, frameworks and practices are in place to ensure customer facing quality
• Refine testing approach and delivery processes to ensure appropriate test coverage as well as maintain a continuous improvement outlook incorporating production feedback/RCA from defects found late in release cycles
• Build and manage QA team, including hiring, coaching, and mentoring team members.
• Collaborate on feature sprint planning and provide metrics on testing progress.
• Responsible for engaging with stakeholders to understand requirements, design approaches and develop estimates, staffing plans and day to day management of testing activities
• Responsible for test planning, test design, test execution, Requirement Traceability Analysis, and Test Coverage Analysis across the various product squads or delivery teams
• Responsible for managing and coordinating parallel scrums contributing to high-frequency product releases. This includes establishing criteria for release, auditing test plans, defining test KPIs, and automation capabilities, identifying issues associated with product deficiencies and leading test team.
• Prepare recommendations for testing and documentation procedures to be used in the product design phase to production roll-out.
• Work with development team in implementing & maintaining Continuous Integration and Continuous deployment.
• Effectively drive an engineering approach to customer facing quality with shared accountability across unit testing, system testing, contract testing, integration testing, end to end testing, business user acceptance, production validation & post go-live feedback as appropriate.
• Responsible for developing and executing test environments strategy and architecture plan. Developing strong competencies and toolsets for environment provisioning and setup automated data refresh within a framework of highly automated test and continuous deployment.
• Conducts working sessions and collaborate with end-to-end partner systems to ascertain technical requirements from test perspective for both manual and automation testing across ecosystem
• Establish and track KPI’s and metrics for measuring effectiveness and efficiency of our environment and test data management processes. Maximize requirements coverage, automation and engineer approaches to minimize manual environment provisioning and dependencies such as reliable test data.
• Build, lead & mentor team of SDeTs along with technical leadership/mentoring to deliver high quality products.

Qualifications

Education: Bachelor’s degree in Computer Engineering, Computer Science or related field.

Work Experience: 10+ years of experience in Software Engineering discipline with hands on development experience required.

Specific Skills or Other Requirements

• 10+ years of experience in software engineering process, best practices, automation tools and techniques with 4+ years of experience leading Test engineering function
• 10+ years of experience with requirements Analysis and Functional Test Planning as part of designing and implementing a Testing Strategy.
• 8+ years of functional and automation testing experience
• Hands on experience with fully automated, modern software engineering practices to enable CI/CD to continuously deliver public facing functionality is a plus
• 8 years of experience in End-to-end software delivery management in direct-to-consumer ecommerce on online channels
• 5 years of experience on standardizing test planning, executing, and reporting processes across multiple omni channel teams in a geographically distributed environment is necessary
• 7 years of experience of agile software development processes, continuous integration and continuous deployment using tools like Jenkins, Stash/Git, in-pipeline automated quality gates and validation.
• 4 years of experience in key areas such as Cloud Native Architectures, NoSQL data stores, Spring Framework, Java/J2EE, Microservices, JavaScript
• 6 years of experience with ensuring successful software delivery by ensuring enablers such as environment provisioning, data refresh, setup tools and processes
• Strong working knowledge in Marketing systems, Communication Management, Email and Campaign Management, Customer Care, Master Data Management, Enterprise Data Platforms, Business Intelligence, Integration (ETL/ESB), and modern data analytics is a plus
• Experience in Enterprise apps such as Oracle Retail, Oracle e-Business Suite and Human Resources, Supply Chain, WMS and Point-of-Sale would be a plus