Sr Scrum Master

Randstad Digital Americas; Grand Rapids (MI); Presencial; USD 62.000 - 83.000; Jornada completa

Descripción de la vacante

Randstad Digital is seeking a Scrum Master/Technical Delivery Manager to orchestrate DevOps and QE regression testing for a large-scale retail tech initiative. You will bridge global testing teams, vendors, and senior client stakeholders with executive presence and tactical execution.

The role involves managing complex, multi-vendor environments, CI/CD pipelines, and extensive cross-time-zone coordination to ensure production readiness.

Formación

• 8+ years of experience in Technical Project Management, Delivery Lead, or Senior Scrum Master roles within DevOps, QE, and Release Management lifecycles.
• Experience in large-scale, customer-facing enterprise environments with multi-vendor architectures.
• Strong communication skills and ability to lead high-stakes client-vendor communications.
• Deep understanding of CI/CD pipelines and regression testing lifecycles.
• Proficiency with PMO toolchains including Jira and vendor management portals.

Responsabilidades

• Own complex delivery artifacts across Jira, vendor portals, and Basecamp with data integrity across PMO toolchain.
• Governing service requests across external vendors; monitor scope and code drop timing.
• Coordinate with QE Team to manage upstream/downstream dependencies and testing readiness with client side.
• Gatekeeper for deployments; ensure code transitions through regression testing to production.
• Lead daily triage sessions; coordinate testing across global teams including offshore QA.

Conocimientos

Basecamp

Data integrity

DevOps

Jira

Regression testing

Release Management

Scrum Master

Toolchains

Meticulous

Communications

Leadership

Backlog grooming

Client relationships

Dashboarding

Dependency management

Offshore

Quality Engineering

QA

Vendor management

Triage

Educación

Bachelor's degree

Herramientas

JQL

Dashboards

Basecamp

Descripción del empleo

Job Summary

Randstad Digital is seeking a Scrum Master/Technical Delivery Manager to orchestrate DevOps and Quality Engineering (QE) regression testing for a large-scale, customer-facing retail technology initiative. You will bridge the gap between global testing teams, key external vendors, and senior client stakeholders. This role requires a unique blend of executive presence and tactical execution capability. location: Grand Rapids, Michigan
job type: Solutions
salary: $45 - 60 per hour
work hours: 8am to 5pm
education: Bachelors

Responsibilities

• Hands-on accountability for complex delivery artifacts across Jira, vendor portals, and Basecamp. Maintain meticulous oversight of backlog grooming, operational dashboarding, and sprint tracking for hundreds of active items, ensuring absolute data integrity across the PMO toolchain.
• Track and govern service requests across primary external vendors. Monitor scope, content, and the precise timing of code drops.
• Partner directly with the QE Team to drive rigorous upstream and downstream dependency management. Facilitate critical communications between the client and vendors to validate integration functionality and testing readiness.
• Serve as the gatekeeper for operational deployments, ensuring all code transitions safely from vendor delivery through rigorous regression testing, and is fully validated for production.
• Lead daily triage sessions and coordinate complex testing efforts across a highly distributed global footprint, encompassing Central QE, vendors, and offshore QA teams in India and Europe (navigating IST, CET, and EST time zones through UAT).

Qualifications

8+ years of experience as a Technical Project Manager, Delivery Lead, or Senior Scrum Master embedded within DevOps, Quality Engineering, and Release Management lifecycles.
Proven execution capability in large-scale, customer-facing enterprise environments with complex, multi-vendor architectures.
High-level professional polish with exceptional communication skills ("high comms"). Demonstrated ability to lead high-stakes communications, facilitate trade-off decisions, and hold vendors accountable while fostering collaborative client relationships.
Deep, practical understanding of CI/CD pipelines, code drop logistics, operational deployments, and regression testing lifecycles.
Advanced, hands-on proficiency in PMO toolchains, specifically Jira (JQL, dashboarding, and advanced filtering), vendor management portals, and Basecamp.
Experience managing, synchronizing, and unblocking offshore and onshore teams across complex global time zones.

Skills

Basecamp,data integrity,DevOps,Jira,regression testing,Release Management,Scrum Master,toolchains,meticulous,communications,exceptional communication skills,ability to lead,accountable,UAT,backlog grooming,client relationships,dashboarding,dependency management,offshore,Quality Engineering,QA,vendor management,triage

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.