Senior Scrum Master & Agilist for AI & Cloud Delivery

Brooksource; Charlotte (NC); Hybrid; USD 96,000 - 110,000; Full time

Job summary

Brooksource is seeking a Lead Scrum Master / Agilist for a hybrid Charlotte, NC role focusing on AI-enabled product teams, including the TINA AI chatbot and Cloud infrastructure teams. You’ll guide Agile delivery, coach teams, remove impediments, and drive continuous improvement across products, teams, and stakeholders.

You will partner with Delivery Lead, Product Owners, analysts, tech leads, and enterprise partners to enable measurable customer and business value, delivering well-run

Qualifications

• Bachelor’s degree or 7+ years relevant experience.
• 5+ years in product, project, delivery, or Agile practices.
• 3+ years as Scrum Master, Agilist, Agile Delivery Lead, or Agile Coach.
• Scrum Master certification such as CSM, PSM I, or equivalent.
• Experience facilitating Agile delivery for technical/software teams and resolving impediments, risks, and cross-team dependencies.
• Strong Jira and Confluence skills.

Responsibilities

• Facilitate Agile ceremonies (stand-ups, planning, backlog refinement, reviews, retrospectives, cross-team planning).
• Coach teams and leaders in Agile, Scrum, Kanban, and value-focused delivery; establish working agreements, sprint goals, definitions of ready/done.
• Identify, document, escalate, and track impediments, risks, and dependencies; coordinate with cybersecurity, architecture, infra, data, ops, and partners.
• Partner with Product Owners on backlog refinement, story readiness, estimation, prioritization, and sprint goals; support backlog without owning priorities.
• Maintain delivery information and metrics in Jira/Confluence; track cycle time, throughput, aging work, predictability, impediments.
• Facilitate communication among technical teams, product leadership, customers, and enterprise stakeholders; prepare for demos, planning, leadership updates, onboarding, and knowledge transfer.
• Promote team self-management and continuous improvement; reduce delivery-burden on Product Owners and Delivery Lead.

Skills

Agile practices

Scrum Master

Coaching teams

Delivery leadership

Stakeholder management

Facilitation

Self-management

Education

Bachelor’s degree or 7+ years relevant experience

Tools

Jira

Confluence

Job description

Brooksource is seeking a Lead Scrum Master / Agilist for a hybrid Charlotte, NC role focusing on AI-enabled product teams, including the TINA AI chatbot and Cloud infrastructure teams. You’ll guide Agile delivery, coach teams, remove impediments, and drive continuous improvement across products, teams, and stakeholders.

You will partner with Delivery Lead, Product Owners, analysts, tech leads, and enterprise partners to enable measurable customer and business value, delivering well-run