Senior Scheduling Coordinator - Patient Care Operations

careers-bayfronthealth; Orlando (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Orlando Health seeks a Senior Scheduling Coordinator to manage and optimize scheduling for tests and procedures. You will communicate with physicians, patients and staff to schedule, reschedule and cancel single or multiple tests, ensuring accurate demographics, insurance verification, and patient arrival information.

This role emphasizes customer service, punctual attendance, and training of team members, with a focus on accurate data entry and effective problem resolution in a fast-paced

Qualifications

• High school diploma required; medical terminology and basic anatomy training may be required.
• Three years of experience in clinical registration and scheduling.
• Associate degree may substitute for up to two years of experience.

Responsibilities

• Maintain departmental schedules and communicate changes to staff.
• Gather and input patient demographic information, verify insurance and scheduling.
• Communicate prep information, arrival times and locations to patients.
• Liaise with clinical and business staff to ensure efficient patient management.
• Provide training or mentoring to team members.

Skills

Patient scheduling

Medical terminology

Communication

Education

High school diploma

Associate’s degree substitution for experience

Tools

Multiline telephone system

Word processing

Job description

Orlando Health seeks a Senior Scheduling Coordinator to manage and optimize scheduling for tests and procedures. You will communicate with physicians, patients and staff to schedule, reschedule and cancel single or multiple tests, ensuring accurate demographics, insurance verification, and patient arrival information.

This role emphasizes customer service, punctual attendance, and training of team members, with a focus on accurate data entry and effective problem resolution in a fast-paced