Onsite Patient Scheduling Specialist

Orlando Health; Orlando (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Orlando Health is seeking a full-time Scheduling Coordinator to join their team at the OHJOI Access Center in Orlando. The ideal candidate will have a background in retail, customer service, or healthcare, and must complete a medical terminology course shortly after hire.

This role entails providing scheduling information to enhance patient preparation and ensuring exemplary customer service with a patient-first philosophy. Strong communication skills and telephone etiquette are essential.

Qualifications

• One year of retail, customer service, or health care experience required.
• Must complete medical terminology course within 90 days of hire.

Responsibilities

• Provide accurate scheduling information to expedite patient procedures.
• Demonstrate superb telephone etiquette and professional communication skills.
• Review schedules daily and communicate changes to appropriate staff.

Skills

Customer service

Telephone etiquette

Medical terminology

Education

High school graduate or equivalent

Tools

Scheduling systems

Computer applications

Job description

Orlando Health is seeking a full-time Scheduling Coordinator to join their team at the OHJOI Access Center in Orlando. The ideal candidate will have a background in retail, customer service, or healthcare, and must complete a medical terminology course shortly after hire.

This role entails providing scheduling information to enhance patient preparation and ensuring exemplary customer service with a patient-first philosophy. Strong communication skills and telephone etiquette are essential.