Operating Room Coordinator

Memorial Physician Practices; Las Cruces (NM); On-site; USD 21,000 - 30,000; Full time

Job summary

Memorial Physician Practices is seeking a Scheduler in Las Cruces, NM to manage patient testing, procedures, and admissions. You will obtain pre-certifications and insurance information and enter data into scheduling and registration systems with accuracy.

Strong organizational skills, ability to handle a stressful environment, and basic computer proficiency are required. Prior healthcare scheduling experience is preferred to support a patient-centered care team.

Qualifications

• High school diploma or equivalent required; or at least three years of directly related experience may be substituted for the required education.
• Prior scheduling experience in a healthcare environment is strongly preferred.

Responsibilities

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Obtains physician's orders and authorization/pre-certification; enters outpatient procedures in the Order Entry System.
• Maintains knowledge of scheduling reports for the next day to coordinate with registration and testing staff.
• Informs patients and physician offices of insurance issues, out-of-network carriers, or special instructions.

Skills

Critical thinking

Decision making

Organizational skills

Time management

Multitasking under pressure

Education

High school diploma or equivalent

Tools

Computer experience

Job description

06367 Scheduler

Schedules patient testing/procedures/admissions; obtains pre-cert/authorization numbers and enters in the scheduling or registration system; obtains and enters accurate insurance information; answers incoming phone calls.

Reports to: Patient Access Supervisor-Sch/PreReg

FLSA: Non-exempt

Education: High school diploma or equivalent Required or at least three years of directly related experience may be substituted for the required education.

License: N/A

Certifications: N/A

Minimum Work Experience

• Prior scheduling experience in a healthcare environment is strongly preferred.
• Medical terminology, billing, and/or collection experience preferred.
• Computer experience required.

Required Skills

• Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful environment.
• Organizational and time management skills.
• Ability to prioritize work based upon patient/department needs.
• Ability to operate standard office equipment, including but not limited to, computer, copier, telephone, fax, scanner.

Essential Functions

• Schedules all patients for ancillary, surgical, and medical testing/procedures/admissions, ensuring that patients are not scheduled when personnel are unavailable.
• Informs patient or physician's office staff of any carrier that is out of network or any issue that may result in a decrease of benefits.
• Informs patient or physician's office staff of any special instructions or testing requirements, and/or provides any other pertinent information or documents.
• Maintains knowledge of the scheduling reports for the next day to ensure patient registration staff are aware of patients presenting for services; appropriate testing is performed; time is available; appropriate staff are available for testing or procedures to be performed.
• Obtains physician's orders and authorization/pre-certification. Enters outpatient procedures in the Order Entry System.
• Ensures consistency between scheduling module and admissions module, for patients being admitted for services.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.