Senior Scheduler - Surgical Scheduling & Transportation

Rochester Regional Health; City of Rochester (NY); Sur place; USD 25 000 - 29 000; Plein temps

Résumé du poste

Rochester Regional Health is seeking a Senior Scheduler to organize and maintain scheduling and related services across the system. The role focuses on managing incoming calls, greeting customers, handling messages, and ensuring accurate patient correspondence.

You will coordinate surgical scheduling for multiple physicians, arrange transportation to facilities or patients’ homes, and support Interpreter Services and vendor coordination.

Qualifications

• Strong analytical, computer, organizational, customer service and communication skills.
• Knowledge of IDX and CCS is beneficial for transportation departments.
• Bachelor's degree in business, social sciences, human resources, or equivalent preferred.
• Three plus years of relevant healthcare experience preferred.

Responsabilités

• General management: handle incoming calls, greet customers, take messages, and manage mail.
• Coordinate surgical scheduling for multiple physicians, including pre-admission histories and procedures.
• Arrange transportation for patients to facilities or home as needed.
• Coordinate Interpreter Services scheduling with interpreters and vendors.

Connaissances

Analytical skills

Computer skills

Organizational skills

Customer service

Communication skills

Formation

Bachelor's degree or equivalent

Outils

IDX

CCS

Description du poste

Rochester Regional Health is seeking a Senior Scheduler to organize and maintain scheduling and related services across the system. The role focuses on managing incoming calls, greeting customers, handling messages, and ensuring accurate patient correspondence.

You will coordinate surgical scheduling for multiple physicians, arrange transportation to facilities or patients’ homes, and support Interpreter Services and vendor coordination.