Senior Scheduler(Full-Time, Days)

Colonial Heights Senior Living; City of Rochester (NY); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

Rochester Regional Health in Rochester, NY seeks a Senior Scheduler to coordinate scheduling and maintenance of services across the system. This role emphasizes handling calls, mail, and scheduling accuracy within Gastroenterology.

Responsibilities include coordinating surgical schedules, arranging patient transportation, and overseeing Interpreter Services scheduling. Strong organizational, communication, and healthcare experience are essential for success.

Qualifikationen

• Three or more years of relevant healthcare scheduling experience.
• Strong analytical, organizational and communication abilities.
• Ability to manage multiple priorities in a healthcare setting.

Aufgaben

• General management of scheduling activities, calls, mail, and messages.
• Coordinate surgical scheduling across physicians and pre-admission tasks.
• Arrange patient transportation to facilities or home as needed.
• Coordinate Interpreter Services scheduling and vendor coordination.

Kenntnisse

Healthcare scheduling

Customer service

Analytical skills

Communication skills

Training others

Ausbildung

Equivalent education and experience

Jobbeschreibung

SUMMARY

As a Senior Scheduler, your exceptional organization and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

STATUS: Full-time

LOCATION: Joseph C. Wilson Multicultural Medical Building

DEPARTMENT: Gastroenterology

SCHEDULE: 8:00am-4:30pm

ATTRIBUTES

• In lieu of degree, an equivalent combination of education and experience will be considered
• Three (3) or more years of relevant healthcare experience required
• Strong analytical, computer, organizational, customer service and communication skills
• For the transportation departments, knowledge of IDX and CCS is beneficial

RESPONSIBILITIES

• General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Surgical Services. Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling
• Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Interpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient

PHYSICAL REQUIREMENTS: Sedentary - Sedentary roles are primarily office-based and require prolonged sitting (67-100% of the workday) with minimal physical effort and lifting limited to under 10 lbs. Fine motor skills are necessary for computer work, writing, and telephone use, supported by clear visual and auditory ability. Cognitive and emotional demands are high due to extended concentration, frequent interruptions, independent decision-making, and information processing. Although physical exposure is low, administrative areas within healthcare environments may occasionally involve contact with infectious agents. Some roles may require flexible hours, TB screening, or a valid driver’s license.

PAY RANGE: $18.00 - $21.00