Senior Scheduler - Surgical & Interpreter Coordination

Rochester Regional Health; Horton Township (PA); On-site; USD 51,577,000 - 60,174,000; Full time

Job summary

Rochester Regional Health is seeking a Senior Scheduler to oversee scheduling and related administrative tasks across the WNY Gastro department. You will coordinate front-end scheduling, pre-admission activities, and patient transport while maintaining accuracy and timely communication.

The role typically follows a full-time daytime schedule, Monday through Friday, with responsibilities spanning Surgical Services coordination, Interpreter Services, and general office duties to support patient

Responsibilities

• General Management: Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Surgical Services: Coordinate surgical scheduling for multiple physicians, i.e. pre-admission history and physicals, diagnostic procedures, in-house procedures etc.; train others on scheduling
• Transportation Services: Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Interpreter Services: Coordinate and maintain the scheduling requirements of the Interpreter Services Department Interpreters, vendors and all Rochester Regional Health patient

Job description

Rochester Regional Health is seeking a Senior Scheduler to oversee scheduling and related administrative tasks across the WNY Gastro department. You will coordinate front-end scheduling, pre-admission activities, and patient transport while maintaining accuracy and timely communication.

The role typically follows a full-time daytime schedule, Monday through Friday, with responsibilities spanning Surgical Services coordination, Interpreter Services, and general office duties to support patient