Senior Satellite Ground Station Field Engineer

Viasat; Duluth (GA); On-site; USD 82,000 - 130,000; Full time

Job summary

Viasat in Duluth, GA, is seeking a Satellite Ground Station Field Service Engineer to install and maintain the ground elements of a space program. You will be part of a skilled team within the Antenna Systems Division, delivering hands-on field work for commercial, government, and military missions.

You will provide technical support to customers worldwide, diagnose issues, and coordinate with the engineering team at headquarters to resolve problems quickly, minimizing downtime and ensuring

Qualifications

• Bachelor's Degree in a technical field or equivalent work experience.
• 5+ years' field SATCOM and satellite experience.
• Ability to travel up to 50% and obtain clearance.
• Strong problem-solving and communication skills.

Responsibilities

• Provide technical support for SATCOM earth station customers globally.
• Interface with customers to address their needs.
• Identify root causes and implement solutions to minimize downtime.
• Coordinate with headquarters engineering to resolve issues.

Skills

SATCOM field experience

Root cause analysis

Remote technical assistance

LAN/IP equipment

Microsoft Office

Communication skills

Travel up to 50%

Education

Bachelor's Degree in a technical field

Tools

Salesforce

ServiceNow

Job description

Viasat in Duluth, GA, is seeking a Satellite Ground Station Field Service Engineer to install and maintain the ground elements of a space program. You will be part of a skilled team within the Antenna Systems Division, delivering hands-on field work for commercial, government, and military missions.

You will provide technical support to customers worldwide, diagnose issues, and coordinate with the engineering team at headquarters to resolve problems quickly, minimizing downtime and ensuring