Senior SAP SuccessFactors Analyst - HRIS & EC Expert

Illinois Tollway; Chicago (IL); On-site; USD 110,000 - 120,000; Full time

Job summary

Illinois Tollway is seeking an experienced IT professional to manage SAP SuccessFactors EC/Payroll and related HR modules, driving system configuration, testing, and deployment of enhancements. You will collaborate with stakeholders to translate business needs into functional designs and act as a mentor to junior staff.

The role requires strong communication, project coordination, and a hands-on approach to SAP configuration, testing, and documentation within a unionized environment, located at

Qualifications

• Minimum 5 years’ experience in a technical, analytical, or specialist role supporting HR systems.
• Minimum 5 years’ experience supporting SAP Employee Central (EC) core HR and Payroll Central.
• Minimum 5 years’ experience with one or more other modules (Recruiting, Onboarding, Compensation, Learning, Performance & Goals, Time Management, and Benefits Administration).
• Minimum 5 years’ experience with business process mapping and requirement definition.
• Minimum 5 years’ experience performing configuration tasks and writing RICEFW functional specs.
• Minimum 5 years’ experience in planning and developing test plans, managing and executing testing, and verifying test results.
• Experience using SuccessFactors reporting tools like People Analytics, People Stories, Tiles, and Report Center.
• Experience using SAP Solution Manager or SAP Cloud ALM.
• Experience with eliciting and creating consensus on requirements across different units.
• Excellent interpersonal, verbal, and written communication skills.
• Highly effective time and project management skills, including ability to coordinate design, testing and implementation.
• Team player with the ability to develop effective working relationship.
• Excellent analytical and problem-solving skills.

Responsibilities

• Liaison to business users and key stakeholders to understand and evaluate current business processes, facilitate discussions, identify solutions, and translate needs into system requirements.
• Perform support for maintenance and minor enhancements and aid system integrators on large projects.
• Lead creation and implementation of new/enhanced SAP functionality and related activities including requirements, design, configuration, testing, training, and documentation.
• Update technical system documentation and business process documentation.
• Provide system support including change requests, reporting of metrics, and assistance to business users.
• Troubleshoot problems, perform root cause analysis, and coordinate with internal teams or vendors for resolution.
• Research and recommend best-practice SAP solutions to improve business processes.
• Support organizational change management and training to ensure adoption of applications.
• Provide mentoring for less experienced colleagues and power users as required.
• Continually learn SAP functionality and participate in user communities and learning opportunities.

Skills

HR Systems

SAP Employee Central

Payroll Central

Recruiting & Onboarding

Requirements Definition

Functional Specifications

Testing & QA

Change Management

Mentoring

Training & Documentation

Education

Bachelor's Degree (IT/CS/Business)

4-year college degree in Information Technology

Tools

SAP SuccessFactors

SAP ALM

SAP HANA

SAP Fiori

SAP BI

Job description

Illinois Tollway is seeking an experienced IT professional to manage SAP SuccessFactors EC/Payroll and related HR modules, driving system configuration, testing, and deployment of enhancements. You will collaborate with stakeholders to translate business needs into functional designs and act as a mentor to junior staff.

The role requires strong communication, project coordination, and a hands-on approach to SAP configuration, testing, and documentation within a unionized environment, located at