Human Resources Specialist

Alpha Business Solutions; Chicago (IL); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading business solutions firm is seeking a Senior Analyst in Global HR Technology. The position involves supporting and administering critical HR systems like SAP Fieldglass and ADP. Candidates should have minimum 2 years of experience with SAP Fieldglass, strong analytical skills, and the ability to manage multiple priorities in a dynamic environment. Excellent communication and interpersonal skills are essential. This is a hybrid role, requiring presence on-site three days per week.

Qualifications

• Minimum 2 years of experience working with SAP Fieldglass.
• Experience working with ADP Enterprise (V6 preferred).
• Strong written and verbal communication skills.

Responsibilities

• Provide production support, system administration, and application maintenance.
• Troubleshoot and resolve complex system issues, including access concerns.
• Audit policies and controls to ensure compliance with regulations.

Skills

Strong analytical skills

Problem-solving skills

Excellent interpersonal skills

Customer service orientation

Attention to detail

Tools

SAP Fieldglass

ADP Enterprise (V6 preferred)

Cornerstone Compensation and Performance

Microsoft Excel

ServiceNow

Job description

Position: Senior Analyst, Global HR Technology

Location: Chicago, IL (Hybrid Onsite 3days/week)

PURPOSE

We are seeking a Senior Analyst to join our Global HR Technology department to supplement the ongoing work of the HRIT – ADP Enterprise V6, Cornerstone and Fieldglass team. The Analyst will work to support, administer, and maintain our current systems, primarily SAP Fieldglass, as we embark on a multi-year process of transforming our technology platforms.

POSITION RESPONSIBILITIES

• Provide production support, system administration, application maintenance, auditing and documentation
• Review system updates and releases; assess impact and communicate changes to stakeholders
• Partner with cross-functional teams and downstream system owners to ensure seamless operations
• Troubleshoot and resolve complex system issues, including access concerns, unexpected results, data discrepancies, and process gaps
• Perform hands‑on system configuration, development, and scripting as needed
• Support and lead system integrations and cybersecurity key management
• Develop, maintain, and deliver end‑user training and system documentation
• Audit policies, controls, and system processes to ensure compliance with legal and regulatory requirements
• Support internal and external audit activities
• Create and maintain user access and security roles
• Manage and import large data sets while ensuring data integrity
• Identify and implement system improvements through automation, process optimization, and new functionality
• Perform other duties as assigned

EXPERIENCE AND QUALIFICATIONS

• Minimum 2 years of experience working with SAP Fieldglass
• Experience working with ADP Enterprise (V6 preferred)
• Experience working with Cornerstone Compensation and Performance
• Strong analytical, problem‑solving, and organizational skills
• Excellent interpersonal skills with a strong customer‑service orientation
• Demonstrated reliability and ability to maintain confidentiality
• Strong written and verbal communication skills
• Ability to work independently and collaboratively within a team environment
• Ability to manage multiple priorities in a dynamic environment with strong attention to detail
• Strong learning agility and ability to quickly adapt to new systems and technologies

PREFERRED SKILLS

• Functional knowledge of HR, payroll, or finance processes
• Intermediate to advanced Microsoft Excel skills (e.g. PivotTables, VLOOKUP/XLOOKUP, data analysis)
• Experience with a case management system such as ServiceNow