Senior SAP IS-U/CCS Analyst & Project Lead

Avangrid; Orange (CT); On-site; USD 96,000 - 121,000; Full time

Benefits offered by this job

12% 401(k) match

Tuition reimbursement

Health, dental, vision insurance

Professional development

Career advancement opportunities

Job summary

The United Illuminating Company is seeking a Lead Analyst for Business & Technical Suppport in Connecticut. You will apply SAP IS-U/CCS integration knowledge to design, configure, test production resolutions and enhancements, collaborating with IT leads and business units across Billing, Front Office, and Metering.

You will drive data-driven improvements and ensure compliance with regulatory timelines. Strong leadership and communication skills are required, along with experience in SAP

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field with a minimum of 5 to 7 years relevant experience preferred.
• Associates Degree in Computer Science, Information Systems, or related field with a minimum of 8 to 10 years relevant experience required.
• High School/GED with a minimum of 10 to 15 years advanced experience in this specific field.
• Requires demonstrated experience with SAP IS-U/CCS (Customer Care and Services) Utility System Architecture, SDLC knowledge, and collaborating leadership skills with technical applications and business processes.
• Strong knowledge of SAP including Billing and Invoicing, Front Office, FICA, Retail Access, and Device Management.

Responsibilities

• Applies SAP IS-U/CCS integration knowledge for design, config, and testing of production resolutions and enhancements.
• Leads development of technical projects in Billing, Front Office, FICA, Retail Access, and Device Management.
• Provides technical leadership to Back Office Billing, Revenue Recovery, Supplier Relations, Call Centers, and Meter Services.
• Designs and develops data analyses regarding production issues, regulatory proceedings, and audits.
• Ensures meter data accuracy, billing/invoicing accuracy, revenue collections, and customer satisfaction within regulatory deadlines.

Skills

SAP IS-U/CCS

SDLC

SQL

Excel

Billing & Invoicing

Education

Bachelor's degree in Computer Science or Information Systems

Associate degree with 8–10 years experience

High School/GED plus 10–15 years experience

Tools

SAP BW

MS Excel

SQL tools

Job description

The United Illuminating Company is seeking a Lead Analyst for Business & Technical Suppport in Connecticut. You will apply SAP IS-U/CCS integration knowledge to design, configure, test production resolutions and enhancements, collaborating with IT leads and business units across Billing, Front Office, and Metering.

You will drive data-driven improvements and ensure compliance with regulatory timelines. Strong leadership and communication skills are required, along with experience in SAP