Senior SAP EWM AMS Lead - Transition & Service Delivery

Valiant Technologies LLC; Mundelein (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Valiant Technologies LLC is seeking an experienced Senior SAP EWM AMS Consultant to lead AMS delivery, support, and production operations across Decentralized and Embedded SAP EWM environments.

The role requires hands-on AMS transition experience as a Receiving Lead from an incumbent vendor, strong incident management, and ability to coordinate onsite and offshore teams to ensure timely delivery and service quality.

Qualifications

• Hands-on SAP EWM AMS delivery and production support experience.
• AMS transition experience as Receiving Lead from incumbent vendor.
• Experience with Decentralized and Embedded SAP EWM.

Responsibilities

• Lead SAP EWM AMS delivery, application support, and production operations.
• Manage end-to-end AMS transition activities as a Receiving Lead from an incumbent vendor.
• Support and troubleshoot complex SAP EWM production issues while ensuring business continuity.
• Manage incident resolution, SLA compliance, root cause analysis (RCA), and preventive actions.
• Follow ITIL processes and establish effective support and service governance practices.
• Provide functional expertise across inbound and outbound warehouse processes.
• Manage Handling Units (HU), Wave Management, RF Framework, Labor Management, Slotting, and Cross-Docking.
• Support Decentralized and Embedded SAP EWM environments.
• Coordinate onsite and offshore support teams to ensure timely delivery and service quality.
• Collaborate with client stakeholders, business users, and technical teams to resolve issues and improve operations.

Skills

SAP EWM AMS

AMS transition

Vendor transition

ITIL

Incident mgmt

SLA governance

RCA

Inbound/outbound

HU management

Wave management

RF framework

Labor management

Slotting

Cross-docking

Onsite/offshore

Tools

N/A

Job description

Valiant Technologies LLC is seeking an experienced Senior SAP EWM AMS Consultant to lead AMS delivery, support, and production operations across Decentralized and Embedded SAP EWM environments.

The role requires hands-on AMS transition experience as a Receiving Lead from an incumbent vendor, strong incident management, and ability to coordinate onsite and offshore teams to ensure timely delivery and service quality.