Senior SAP EWM Consultant

Programmers; Mundelein (IL); Hybride; USD 140 000 - 170 000; Plein temps

Résumé du poste

Programmers in Chicago, IL seeks a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant to lead Application Management Services for a global client onsite in Chicago, Illinois.

The candidate should possess deep SAP EWM expertise, proven AMS delivery leadership, and transition experience to ensure a smooth handover from prior support teams and to stabilize and optimize the EWM operations in a complex, multinational environment.

Qualifications

• 15-20 years of overall SAP experience
• Senior SAP EWM AMS consultant
• Experience with transition management and knowledge transfer

Responsabilités

• AMS Delivery & Operations: SAP EWM AMS delivery with SLA compliance and ITIL processes
• Transition Management (as Receiver): onsite lead during AMS transition with knowledge transfer
• Functional Expertise: support inbound/outbound logistics, HU & wave management, RF framework
• Stakeholder & Team Interactions: onsite client interface and mentorship of consultants
• Continuous Improvement & Innovation: identify automation opportunities and support migration to S/4HANA Embedded EWM

Connaissances

SAP EWM

AMS

Description du poste

Primary Skills: SAP EWM, AMS
Secondary Skills:
Description:

This is hybrid role, 3 days onsite (Tuesday, Wednesday and Thursday)

Job Summary

We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15-20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois.

The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams.

This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment.

Key Responsibilities

1. 1. AMS Delivery & Operations

   SAP EWM AMS delivery, ensuring SLA compliance and high-quality service.

   Manage incident, problem, change, and release management activities following ITIL standards.

   Conduct root cause analysis and implement permanent fixes for recurring issues.

   Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded).

   Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.

2. 2. Transition Management (as Receiver)

   Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.

   Validate and document processes, configurations, and open tickets during transition.

   Identify gaps, risks, and dependencies in the incoming support scope.

   Establish transition governance, reporting mechanisms, and issue resolution frameworks.

   Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.

3. 3. Functional Expertise

   Provide advanced functional and operational support for:

   • Inbound & Outbound Logistics
   • Internal Warehouse Processes & Task Management
   • Handling Unit (HU) & Wave Management
   • RF Framework, Labor Management, Slotting & Rearrangement
   • Storage Control & Cross-Docking

   Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems.

   Deliver minor enhancements, system tuning, and continuous process improvements.

4. 4. Stakeholder & Team Interactions

   Serve as the onsite interface between client business/IT teams and offshore delivery centers.

   Mentor a team of onsite/offshore SAP consultants.

   Build strong relationships with client stakeholders and drive continuous improvement initiatives.

5. 5. Continuous Improvement & Innovation

   Identify automation and optimization opportunities to improve service efficiency.

   Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration.

   Maintain comprehensive knowledge management and documentation.