SAP EWM Consultant

Staffingine LLC; Illinois; On-site; USD 124,000 - 179,000; Full time

Job summary

Staffingine LLC in Chicago, IL seeks a seasoned Senior SAP EWM AMS consultant to manage and deliver AMS for a global client onsite in Chicago, Illinois. The role requires 15–20 years of SAP experience with deep SAP EWM expertise and proven transition leadership.

Responsibilities include AMS delivery, transition governance, and hands-on problem solving to stabilize and optimize SAP EWM operations in a complex global environment. Collaboration with offshore teams is expected.

Qualifications

• 15–20 years of overall SAP experience with a focus on EWM.
• Proven AMS delivery leadership and transition experience as receiver.
• Strong governance, stakeholder engagement, and problem-solving skills.

Responsibilities

• AMS delivery & operations with SLA adherence and ITIL compliant processes.
• Lead transition activities onsite, ensuring complete knowledge transfer.
• Provide advanced functional support for inbound/outbound logistics and warehouse processes.
• Coordinate with offshore teams for 24x7 coverage and continuous improvement.
• Drive automation and optimization initiatives in SAP EWM landscape.

Skills

SAP EWM

AMS Delivery

Stakeholder Management

ITIL

Transition Management

Job description

Job Title: SAP EWM Consultant
Job Location: Chicago-Mundelein
Job Type: Contract
Job Description:
We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15 20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois.

The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams.

This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment.

Key Responsibilities

1. AMS Delivery & Operations

• SAP EWM AMS delivery, ensuring SLA compliance and high-quality service.
• Manage incident, problem, change, and release management activities following ITIL standards.
• Conduct root cause analysis and implement permanent fixes for recurring issues.
• Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded).
• Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.

2. Transition Management (as Receiver)

• Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.
• Validate and document processes, configurations, and open tickets during transition.
• Identify gaps, risks, and dependencies in the incoming support scope.
• Establish transition governance, reporting mechanisms, and issue resolution frameworks.
• Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.

3. Functional Expertise

• Provide advanced functional and operational support for:
  • Inbound & Outbound Logistics
  • Internal Warehouse Processes & Task Management
  • Handling Unit (HU) & Wave Management
  • RF Framework, Labor Management, Slotting & Rearrangement
  • Storage Control & Cross-Docking
• Support integrations with SAP S/4HANA, TM, GTS, QM, and 3PL systems.
• Deliver minor enhancements, system tuning, and continuous process improvements.

4. Stakeholder & Team Interactions

• Serve as the onsite interface between client business/IT teams and offshore delivery centers.
• Mentor a team of onsite/offshore SAP consultants.
• Build strong relationships with client stakeholders and drive continuous improvement initiatives.

5. Continuous Improvement & Innovation

• Identify automation and optimization opportunities to improve service efficiency.
• Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration.
• Maintain comprehensive knowledge management and documentation.