Senior Salesforce Service Cloud Lead – Remote

Remote Jobs; United States; Remote; USD 130,000 - 180,000; Full time

Job summary

Remote Jobs in the United States is seeking a Senior Lead Engineer to drive Salesforce Service Cloud initiatives, lead teams, and deliver scalable customer-service solutions. The role focuses on hands-on configuration, development, and strong collaboration with cross-functional groups.

Ideal candidate has 8–10 years of experience in Salesforce, with leadership responsibilities, and proven expertise in integrations (REST/SOAP APIs).

Qualifications

• 5 plus years of experience working with Salesforce Service Cloud, including hands-on configuration and development.
• 3 plus years of experience in a leadership or senior role managing Salesforce teams and projects.
• Proven experience in designing and implementing large-scale Salesforce Service Cloud solutions for customer service teams.
• Experience with integrations between Salesforce and third-party systems (REST/SOAP APIs, middleware, etc.).
• Good knowledge about and should have used version controlling tool GitHub Apex Advanced Apex, Triggers, Flows Data loader.

Skills

Service Cloud

Apex

LWC

Integration

Tools

GitHub

Data Loader

Job description

Remote Jobs in the United States is seeking a Senior Lead Engineer to drive Salesforce Service Cloud initiatives, lead teams, and deliver scalable customer-service solutions. The role focuses on hands-on configuration, development, and strong collaboration with cross-functional groups.

Ideal candidate has 8–10 years of experience in Salesforce, with leadership responsibilities, and proven expertise in integrations (REST/SOAP APIs).