Senior Salesforce Service Cloud Lead (Remote)

Under Armour, Inc.; Montpelier (VT); Remote; USD 125,000 - 165,000; Full time

Benefits offered by this job

Volunteer days

Merch discounts

401(k) matching

Parental leave

Well-being programs

Job summary

Under Armour, Inc. is seeking a Lead Salesforce Developer to design, develop, and scale enterprise-grade Salesforce solutions across Service Cloud, Experience Cloud, and Sales Cloud.

You will provide technical leadership, mentor a team, and ensure secure, reliable integrations with REST/SOAP APIs while driving best practices in development and release management. The role emphasizes collaboration with product owners and stakeholders, ensuring scalable design and governance, with a focus on

Qualifications

• Bachelor's degree with typically 8 years of relevant experience OR Master's degree with typically 6 years of relevant experience OR typically 12 years of relevant work experience without degree.
• 5+ years of Salesforce platform experience.
• Deep expertise in Salesforce development (Apex, LWC, SOQL, Flow).
• Strong experience designing and implementing integrations using APIs, middleware, and external systems.
• Proven experience architecting scalable solutions for complex, enterprise-level business and technical challenges.
• Demonstrated ability to translate ambiguous business requirements into structured, high-quality technical solutions.
• Proven experience leading development efforts and mentoring teams in an Agile delivery model.

Responsibilities

• Lead the end-to-end design and development of Salesforce solutions across Service Cloud, Experience Cloud, Sales Cloud, Agentforce Agents and numerous integrations
• Architect scalable custom solutions using Apex, Lightning Web Components (LWC), and Salesforce platform features
• Partner with product owners and stakeholders to translate business requirements into technical designs and solution architecture
• Oversee code quality through reviews, testing strategies, and adherence to development best practices
• Drive integration design and implementation using REST/SOAP APIs, event-driven patterns, and middleware tools
• Mentor and guide developers, promoting technical growth and consistent engineering standards across the team
• Manage deployments and release processes, ensuring stability across environments
• Troubleshoot complex technical issues and perform root cause analysis to ensure system reliability
• Establish and enforce platform governance, security, and performance optimization standards
• Collaborate with cross-functional teams (architecture, QA, business stakeholders) to deliver aligned and high-impact solutions

Skills

Salesforce platform experience

Apex

LWC

SOQL

Flow

API integrations

Agile delivery

Mentoring teams

Education

Bachelor's degree or higher

Tools

AgentForce

Job description

Under Armour, Inc. is seeking a Lead Salesforce Developer to design, develop, and scale enterprise-grade Salesforce solutions across Service Cloud, Experience Cloud, and Sales Cloud.

You will provide technical leadership, mentor a team, and ensure secure, reliable integrations with REST/SOAP APIs while driving best practices in development and release management. The role emphasizes collaboration with product owners and stakeholders, ensuring scalable design and governance, with a focus on