Senior Salesforce Service Cloud Leader (Remote)

Under Armour, Inc.; Carson City (NV); Remote; USD 125,000 - 165,000; Full time

Benefits offered by this job

Volunteer days

Merchandise discounts

401(k) matching

Parental leave

Well-being benefits

Job summary

Under Armour is seeking a Lead Salesforce Developer to design, develop, and scale enterprise-grade Salesforce solutions across Service Cloud, Experience Cloud, and Sales Cloud. This role provides technical leadership across the full development lifecycle, partnering with product owners and stakeholders.

The ideal candidate has 5+ years Salesforce development, Apex, LWC, SOQL, and strong integrations experience; remote work with East Coast preference and periodic on-site attendance near HQ in

Qualifications

• Bachelor's degree with 8+ years of relevant experience OR Master's degree with 6+ years of relevant experience OR 12+ years of relevant work experience without degree.
• 5+ years of Salesforce platform experience
• Deep expertise in Salesforce development (Apex, LWC, SOQL, Flow)
• Strong experience designing and implementing integrations using APIs, middleware, and external systems
• Proven experience architecting scalable solutions for complex, enterprise-level business and technical challenges
• Demonstrated ability to translate ambiguous business requirements into structured, high-quality technical solutions
• Proven experience leading development efforts and mentoring teams in an Agile delivery model

Responsibilities

• Lead end-to-end design and development of Salesforce solutions across Service Cloud, Experience Cloud, Sales Cloud, Agentforce Agents and numerous integrations
• Architect scalable custom solutions using Apex, Lightning Web Components (LWC), and Salesforce platform features
• Partner with product owners and stakeholders to translate business requirements into technical designs and solution architecture
• Oversee code quality through reviews, testing strategies, and adherence to development best practices
• Drive integration design and implementation using REST/SOAP APIs, event-driven patterns, and middleware tools
• Mentor and guide developers, promoting technical growth and consistent engineering standards across the team
• Manage deployments and release processes, ensuring stability across environments
• Troubleshoot complex technical issues and perform root cause analysis to ensure system reliability
• Establish and enforce platform governance, security, and performance optimization standards
• Collaborate with cross-functional teams (architecture, QA, business stakeholders) to deliver aligned and high-impact solutions

Skills

Salesforce development

API integrations

Team leadership

Agile delivery

Solution design

Education

Bachelor's degree with 8+ years

Master's degree with 6+ years

12+ years experience without degree

Tools

Apex

LWC

SOQL

Flow

REST/SOAP APIs

AgentForce

Job description

Under Armour is seeking a Lead Salesforce Developer to design, develop, and scale enterprise-grade Salesforce solutions across Service Cloud, Experience Cloud, and Sales Cloud. This role provides technical leadership across the full development lifecycle, partnering with product owners and stakeholders.

The ideal candidate has 5+ years Salesforce development, Apex, LWC, SOQL, and strong integrations experience; remote work with East Coast preference and periodic on-site attendance near HQ in