Senior Salesforce Tech Lead: Service Cloud & CI/CD

Compunnel, Inc.; New Jersey; On-site; USD 120,000 - 150,000; Full time

Job summary

A leading tech solutions provider is seeking a highly experienced Salesforce Technical Lead to maintain and support Salesforce Service Cloud applications. Responsibilities include configuring features, troubleshooting API integration issues, and managing DevOps processes. Ideal candidates will have over 8 years of experience, strong knowledge of Salesforce Service Cloud, and relevant certifications. Excellent problem-solving and communication skills are essential. This position offers opportunities for professional development in a dynamic environment.

Qualifications

• 8+ years of experience in Salesforce development and administration.
• Strong expertise in Salesforce Service Cloud and CRM Analytics.
• Proficiency in Salesforce configurations and customizations.

Responsibilities

• Maintain and support Salesforce Service Cloud applications.
• Configure and customize Salesforce features.
• Implement and manage Salesforce automation tools.
• Troubleshoot API integration issues.
• Debug APEX code and perform data updates.
• Participate in discussions with business stakeholders.

Skills

Salesforce Service Cloud expertise

CRM Analytics

API integrations

Salesforce configurations

Problem-solving

Communication skills

Education

Salesforce Administrator Certification

Salesforce Platform Developer I Certification

Tools

Data Loader

Flosum CI/CD

Job description

A leading tech solutions provider is seeking a highly experienced Salesforce Technical Lead to maintain and support Salesforce Service Cloud applications. Responsibilities include configuring features, troubleshooting API integration issues, and managing DevOps processes. Ideal candidates will have over 8 years of experience, strong knowledge of Salesforce Service Cloud, and relevant certifications. Excellent problem-solving and communication skills are essential. This position offers opportunities for professional development in a dynamic environment.