Senior Salesforce Sales Cloud Engineer — AI-Driven CRM

RELX International; North Carolina; On-site; USD 95,000 - 159,000; Full time

Job summary

LexisNexis Legal & Professional is seeking a Senior Salesforce Sales Cloud Engineer II in the United States to design, build, and support scalable Sales Cloud solutions. You will lead complex features, integrate Salesforce with enterprise platforms, and drive AI-powered capabilities across sales, operations, and customer success teams.

You will collaborate across business and technology teams to deliver impactful customer outcomes, leveraging Apex, LWC, Flow, and Copado-driven CI/CD pipelines in

Qualifications

• 6+ years hands-on Salesforce development experience, with at least 4 years on Sales Cloud.
• Proficiency in Apex, SOQL/SOSL, triggers, batch and queueable jobs, LWC, and Flow.
• Deep knowledge of the Sales Cloud data model, sharing and security, and opportunity/forecast management.
• Experience with API-based integrations and middleware.
• Hands-on experience with Copado for CI/CD, branching, and deployments (Git/SFDX).
• Experience building automation with Salesforce Flow and Apex-based automation.

Responsibilities

• Design, develop, and deploy Sales Cloud solutions across Lead, Account, Contact, Opportunity, Quote, Forecasting, and Territory Management.
• Build solutions using Apex, Lightning Web Components (LWC), Flow, and declarative Salesforce capabilities.
• Architect and maintain integrations between Salesforce and enterprise platforms (CDP, data warehouses, service platforms, portals).
• Support the single customer view through identity matching and deduplication across systems.
• Operationalize customer signals such as health score, churn risk, and propensity-to-buy within Salesforce workflows.
• Design and build AI-driven automation using Agentforce, Einstein, Prompt Builder, and Flow.
• Drive CI/CD and release management using Copado, Git, and SFDX, including automated testing and deployment pipelines.
• Troubleshoot production issues, performance bottlenecks, and data synchronization challenges.

Skills

Salesforce development

Apex

SOQL/SOSL

LWC

Flow

API integrations

Copado

Git

SFDX

CI/CD

Tools

Copado

Git

SFDX

Job description

LexisNexis Legal & Professional is seeking a Senior Salesforce Sales Cloud Engineer II in the United States to design, build, and support scalable Sales Cloud solutions. You will lead complex features, integrate Salesforce with enterprise platforms, and drive AI-powered capabilities across sales, operations, and customer success teams.

You will collaborate across business and technology teams to deliver impactful customer outcomes, leveraging Apex, LWC, Flow, and Copado-driven CI/CD pipelines in