Senior Salesforce & Revenue Operations Analyst

Remote; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Healthcare coverage

Equity in the company (RSUs)

401K with matching

Monthly tech allowance

Paid parental leave

Paid time off

Job summary

Lyra Health is seeking a Sr. Business Analyst, Salesforce to join our Enterprise Systems team in San Francisco.

You will lead delivery of technology projects supporting Revenue and Accounting Operations, using Salesforce to optimize billing and revenue cycle processes. You will partner with Sales, Finance, Legal, Product, and Engineering to define requirements, translate them into scalable specifications, and manage end-to-end Salesforce implementations.

Qualifications

• 5+ years delivering and supporting revenue operations and finance technology projects.
• Experience with Salesforce Sales Cloud and Service Cloud.
• Experience with Salesforce CPQ or Revenue Cloud.
• Experience with healthcare revenue cycle processes and billing.
• Strong knowledge of revenue recognition.
• Ability to elicit complex requirements from business and technical audiences.
• Excellent project management and leadership skills.
• Strong communication and collaboration abilities.

Responsibilities

• Lead planning and execution of technology projects, delivering on time and within budget.
• Partner with Sales, Sales Ops, Finance, Legal, Product, Operations, Data, and Engineering to assess needs and propose solutions.
• Lead requirements sessions with stakeholders to capture use cases.
• Translate requirements into functional specs for scalable solutions.
• Manage Salesforce projects, including configuration, customization, and integration with billing/revenue apps.
• Develop project plans with timelines, budgets, resources, and risks; report to stakeholders.
• Drive technical integrations, secure commitments, and manage documentation.
• Identify operational gaps and opportunities for automation.
• Ensure projects comply with policies and standards.
• Troubleshoot issues and provide ongoing end-user support.

Skills

Enterprise systems

Salesforce Sales Cloud

Revenue Cloud

Salesforce CPQ

Healthcare revenue cycle

Revenue recognition

Requirements elicitation

Project management

Leadership

Communication

Problem solving

Domain knowledge

Education

Bachelor’s degree

Salesforce certifications

Agile/Scrum cert

Tools

Salesforce

CPQ/Revenue Cloud

Job description

Lyra Health is seeking a Sr. Business Analyst, Salesforce to join our Enterprise Systems team in San Francisco.

You will lead delivery of technology projects supporting Revenue and Accounting Operations, using Salesforce to optimize billing and revenue cycle processes. You will partner with Sales, Finance, Legal, Product, and Engineering to define requirements, translate them into scalable specifications, and manage end-to-end Salesforce implementations.