Senior Salesforce QA Analyst — Service Cloud API Hybrid MI

Startekk Inc; Lansing (MI); Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

StarTekk Inc. in Michigan is seeking a Senior Software Test Analyst 5 with Salesforce/CRM testing expertise to support testing efforts for the Michigan Enterprise Contact Center team.

The role emphasizes Salesforce Service Cloud, Experience Cloud, Azure DevOps Test Suites, API testing, and test automation across production and sandbox environments. Responsibilities include creating test plans, maintaining test suites, developing automated scripts, and collaborating with stakeholders to ensure

Qualifications

• 6+ years of Salesforce QA/testing experience.
• 4+ years of Salesforce Service Cloud experience.
• 4+ years of Azure DevOps Test Suite experience.
• Strong Salesforce testing experience with Service Cloud and Experience Cloud.

Responsibilities

• Create and maintain Test Plans, Test Suites, and test cases using Azure DevOps.
• Develop test scripts based on requirements for new projects and enhancements.
• Perform regression testing for Salesforce Service Cloud and Experience Cloud functionalities.
• Test API endpoints using REST, SOAP, and Bulk APIs.

Skills

Salesforce QA

Service Cloud

Azure DevOps

API testing

Test automation

Postman

Selenium

SQL

Tools

Azure DevOps

Postman

SoapUI

Job description

StarTekk Inc. in Michigan is seeking a Senior Software Test Analyst 5 with Salesforce/CRM testing expertise to support testing efforts for the Michigan Enterprise Contact Center team.

The role emphasizes Salesforce Service Cloud, Experience Cloud, Azure DevOps Test Suites, API testing, and test automation across production and sandbox environments. Responsibilities include creating test plans, maintaining test suites, developing automated scripts, and collaborating with stakeholders to ensure