Senior Salesforce Experience Cloud QA Specialist

CMA; City of Albany (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

CMA is seeking a Salesforce QA Tester to lead testing efforts for Salesforce Experience Cloud and Service Cloud implementations. Responsibilities include designing comprehensive test strategies, performing various types of testing, and collaborating with stakeholders to gather requirements.

The ideal candidate will have over 6 years of Salesforce QA/testing experience along with strong problem-solving and communication skills. Salesforce certifications, including Certified Administrator, are preferred.

Qualifications

• 6+ years of Salesforce QA/testing experience.
• 3+ years of Salesforce Administrator experience.
• Experience with both manual and automated testing approaches.
• Hands-on experience testing custom layouts and automation.
• Knowledge of accessibility standards (WCAG 2.1).

Responsibilities

• Lead end-to-end testing efforts for Salesforce Experience Cloud and Service Cloud implementations.
• Design and execute comprehensive test strategies, test plans, and test cases.
• Perform functional, regression, integration, UAT, and performance testing.
• Collaborate with stakeholders to gather requirements and translate them into test cases.
• Provide testing metrics, status reports, and quality dashboards.

Skills

Salesforce QA/testing experience

Salesforce Administrator experience

Testing SSO implementations

Testing of Experience Cloud and Service Cloud

Knowledge of Agile/Scrum methodologies

Problem-solving skills

Communication skills

Testing integrations and API endpoints

Education

Salesforce Certified Administrator

Service Cloud Consultant (preferred)

Tools

JIRA

TestRail

qTest

Job description

CMA is seeking a Salesforce QA Tester to lead testing efforts for Salesforce Experience Cloud and Service Cloud implementations. Responsibilities include designing comprehensive test strategies, performing various types of testing, and collaborating with stakeholders to gather requirements.

The ideal candidate will have over 6 years of Salesforce QA/testing experience along with strong problem-solving and communication skills. Salesforce certifications, including Certified Administrator, are preferred.