Senior Salesforce Pre-Sales Architect - Enterprise Solutions

NTT DATA North America; Boston (MA); Hybrid; USD 180,000 - 230,000; Full time

Job summary

NTT DATA is seeking a highly experienced Salesforce Pre-Sales Solution Architect to join our Salesforce Practice. This client-facing role partners with sales executives, account teams, and delivery leaders to shape and win complex Salesforce opportunities.

You will lead discovery sessions, develop high-level architectures across Salesforce Clouds, create compelling business cases, and ensure seamless handoffs from sales to delivery.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6+ years of Salesforce consulting, solution architecture, or pre-sales experience.
• 3+ years supporting enterprise sales pursuits and complex solution engagements.
• 3+ years of deep expertise across Salesforce platform capabilities and cloud solutions.
• 3+ years of experience architecting enterprise-scale CRM, customer experience, and digital transformation programs.
• Strong knowledge of solution estimation, proposal development, and statement of work creation.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.

Responsibilities

• Partner with Client Executives, Sales Leaders, and Account Teams to qualify, shape, and win enterprise Salesforce opportunities.
• Serve as the lead solution architect during the sales cycle, developing innovative and scalable Salesforce-based solutions aligned to client business objectives.
• Lead discovery sessions, executive workshops, and solution strategy discussions with customer stakeholders.
• Create compelling business cases and value propositions that demonstrate measurable business outcomes and ROI.
• Support sales pursuits from initial qualification through proposal development, contract negotiations, and transition to delivery.
• Design end-to-end Salesforce solution architectures across multiple Salesforce Clouds and adjacent technologies.
• Evaluate business requirements and recommend solution approaches that align with customer goals, technical standards, and implementation best practices.
• Develop high-level architecture diagrams, solution designs, effort estimates, and implementation roadmaps.
• Collaborate with delivery teams to ensure proposed solutions are feasible, scalable, and aligned with implementation methodologies.
• Provide technical and business consultative leadership for large-scale digital transformation initiatives.
• Develop and deliver executive presentations, solution demonstrations, and industry-specific use cases.
• Build customized Salesforce demonstrations that showcase business value and competitive differentiation.
• Facilitate seamless handoffs from sales to delivery teams while maintaining continuity and client confidence.
• Identify risks, assumptions, dependencies, and implementation considerations during the pursuit process.
• Engage senior client stakeholders to understand business priorities and transformation objectives.
• Demonstrate knowledge of industry trends, business drivers, regulatory considerations, and customer experience strategies.
• Identify industry-specific opportunities to leverage Salesforce solutions for business transformation.
• Provide strategic guidance on technology investments, customer engagement models, and digital modernization initiatives.

Skills

Salesforce

Solution architecture

Pre-sales experience

Executive communication

Client engagement

Education

Bachelor's degree

Tools

Salesforce Clouds

CRM architectures

Job description

NTT DATA is seeking a highly experienced Salesforce Pre-Sales Solution Architect to join our Salesforce Practice. This client-facing role partners with sales executives, account teams, and delivery leaders to shape and win complex Salesforce opportunities.

You will lead discovery sessions, develop high-level architectures across Salesforce Clouds, create compelling business cases, and ensure seamless handoffs from sales to delivery.