Salesforce Pre-Sales Solution Architect

NTT DATA North America; Boston (MA); Hybride; USD 180 000 - 230 000; Plein temps

Résumé du poste

NTT DATA is seeking a highly experienced Salesforce Pre-Sales Solution Architect to join our Salesforce Practice. This client-facing role partners with sales executives, account teams, and delivery leaders to shape and win complex Salesforce opportunities.

You will lead discovery sessions, develop high-level architectures across Salesforce Clouds, create compelling business cases, and ensure seamless handoffs from sales to delivery.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6+ years of Salesforce consulting, solution architecture, or pre-sales experience.
• 3+ years supporting enterprise sales pursuits and complex solution engagements.
• 3+ years of deep expertise across Salesforce platform capabilities and cloud solutions.
• 3+ years of experience architecting enterprise-scale CRM, customer experience, and digital transformation programs.
• Strong knowledge of solution estimation, proposal development, and statement of work creation.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.

Responsabilités

• Partner with Client Executives, Sales Leaders, and Account Teams to qualify, shape, and win enterprise Salesforce opportunities.
• Serve as the lead solution architect during the sales cycle, developing innovative and scalable Salesforce-based solutions aligned to client business objectives.
• Lead discovery sessions, executive workshops, and solution strategy discussions with customer stakeholders.
• Create compelling business cases and value propositions that demonstrate measurable business outcomes and ROI.
• Support sales pursuits from initial qualification through proposal development, contract negotiations, and transition to delivery.
• Design end-to-end Salesforce solution architectures across multiple Salesforce Clouds and adjacent technologies.
• Evaluate business requirements and recommend solution approaches that align with customer goals, technical standards, and implementation best practices.
• Develop high-level architecture diagrams, solution designs, effort estimates, and implementation roadmaps.
• Collaborate with delivery teams to ensure proposed solutions are feasible, scalable, and aligned with implementation methodologies.
• Provide technical and business consultative leadership for large-scale digital transformation initiatives.
• Develop and deliver executive presentations, solution demonstrations, and industry-specific use cases.
• Build customized Salesforce demonstrations that showcase business value and competitive differentiation.
• Facilitate seamless handoffs from sales to delivery teams while maintaining continuity and client confidence.
• Identify risks, assumptions, dependencies, and implementation considerations during the pursuit process.
• Engage senior client stakeholders to understand business priorities and transformation objectives.
• Demonstrate knowledge of industry trends, business drivers, regulatory considerations, and customer experience strategies.
• Identify industry-specific opportunities to leverage Salesforce solutions for business transformation.
• Provide strategic guidance on technology investments, customer engagement models, and digital modernization initiatives.

Connaissances

Salesforce

Solution architecture

Pre-sales experience

Executive communication

Client engagement

Formation

Bachelor's degree

Outils

Salesforce Clouds

CRM architectures

Description du poste

Req ID: 388606

Salesforce Pre-Sales Solution Architect

NTT DATA is seeking a highly experienced Salesforce Pre-Sales Solution Architect to join our Salesforce Practice. This is a strategic, client-facing individual contributor role responsible for partnering with sales executives, account teams, and delivery leaders to shape and win complex enterprise Salesforce opportunities.

Key Responsibilities

• Partner with Client Executives, Sales Leaders, and Account Teams to qualify, shape, and win enterprise Salesforce opportunities.
• Serve as the lead solution architect during the sales cycle, developing innovative and scalable Salesforce-based solutions aligned to client business objectives.
• Lead discovery sessions, executive workshops, and solution strategy discussions with customer stakeholders.
• Create compelling business cases and value propositions that demonstrate measurable business outcomes and ROI.
• Support sales pursuits from initial qualification through proposal development, contract negotiations, and transition to delivery.

Solution Architecture & Consulting

• Design end-to-end Salesforce solution architectures across multiple Salesforce Clouds and adjacent technologies.
• Evaluate business requirements and recommend solution approaches that align with customer goals, technical standards, and implementation best practices.
• Develop high-level architecture diagrams, solution designs, effort estimates, and implementation roadmaps.
• Collaborate with delivery teams to ensure proposed solutions are feasible, scalable, and aligned with implementation methodologies.
• Provide technical and business consultative leadership for large-scale digital transformation initiatives.

Pre-Sales Excellence

• Develop and deliver executive presentations, solution demonstrations, and industry-specific use cases.
• Build customized Salesforce demonstrations that showcase business value and competitive differentiation.
• Facilitate seamless handoffs from sales to delivery teams while maintaining continuity and client confidence.
• Identify risks, assumptions, dependencies, and implementation considerations during the pursuit process.

Industry & Executive Engagement

• Engage senior client stakeholders to understand business priorities and transformation objectives.
• Demonstrate knowledge of industry trends, business drivers, regulatory considerations, and customer experience strategies.
• Identify industry-specific opportunities to leverage Salesforce solutions for business transformation.
• Provide strategic guidance on technology investments, customer engagement models, and digital modernization initiatives.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 6+ years of Salesforce consulting, solution architecture, or pre-sales experience.
• 3+ years supporting enterprise sales pursuits and complex solution engagements.
• 3+ years of deep expertise across Salesforce platform capabilities and cloud solutions.
• 3+ years of experience architecting enterprise-scale CRM, customer experience, and digital transformation programs.
• Strong knowledge of solution estimation, proposal development, and statement of work creation.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.

Preferred Qualifications

• Salesforce certifications such as:
  • Salesforce Certified Application Architect
  • Salesforce Certified System Architect
  • Salesforce Certified Technical Architect (CTA)
  • Salesforce Certified Sales Cloud Consultant
  • Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Experience Cloud Consultant
• Experience with Salesforce Data Cloud, Agentforce, Marketing Cloud, MuleSoft, Commerce Cloud, or Industry Clouds.
• Experience leading pursuits exceeding $1M in Total Contract Value (TCV).
• Knowledge of AI-enabled customer engagement and digital transformation strategies.
• Experience across multiple industries including healthcare, financial services, insurance, manufacturing, communications, retail, or public sector.

What You'll Bring

• Strategic thinking with a strong client-first mindset.
• Strong problem-solving and consultative selling skills.
• Ability to balance business value, technical feasibility, and commercial objectives.
• Passion for innovation and helping clients transform through Salesforce technologies.

Why NTT DATA?

At NTT DATA, we help organizations innovate, transform, and grow through technology. You'll work alongside industry-leading professionals, collaborate on complex digital transformation initiatives, and have the opportunity to shape high-impact Salesforce solutions for some of the world's most recognized organizations.

Location

Any Major city in the US. (Dallas, Chicago, Austin, New York, Philadelphia, Boston, Charlotte, San Francisco, Etc.)

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

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