Senior Salesforce Experience Cloud Analyst

Covista

Illinois

Hybrid

USD 85,000 - 149,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k + employer match

Flexible Time Off (FTO)

12 paid holidays

Job summary

Covista, America's leading healthcare educator, seeks a Senior Systems Analyst, Salesforce Administration, to support and enhance our Salesforce platform with a strong focus on Experience Cloud (Communities/Portals). You will partner with business and IT to deliver scalable solutions supporting the student lifecycle across institutions.

This role requires declarative expertise, knowledge of Apex/LWC, and the ability to guide platform strategy while growing into a leadership position.

Qualifications

Bachelor's Degree in Computer Science or related field required or equivalent industry experience.
Five (5) plus years of Salesforce administration experience in complex environments.
Five (5) plus years of Experience Cloud (Communities) experience required.
Salesforce certifications required: Administrator, Platform App Builder.
Preferred: Sales/Service Cloud Consultant or Advanced Administrator.
Working knowledge of Apex, Visualforce, and Lightning Web Components.
Experience with Agile methodologies and cross-functional collaboration.
Familiarity with tools such as Data Loader, Gearset, GitHub, Workbench, DocuSign.
Strong analytical, communication, and problem-solving skills.
Solid front-end development skills: HTML, CSS, JavaScript.
Knowledge of REST/SOAP APIs and system integrations.
Understanding of identity platforms (SSO, SAML, OAuth, OpenID Connect).
Hands-on experience with AI-assisted coding tools to accelerate development, debugging, and refactoring.
Experience validating and hardening AI-generated code for security, performance, and maintainability.

Responsibilities

Configure, support, and optimize Salesforce solutions across Experience Cloud, Sales Cloud, and Service Cloud.
Serve as a subject matter expert for student-facing portals and communities.
Utilize declarative tools (Flows, validation rules, security) and collaborate on Apex/LWC solutions as needed.
Translate business requirements into user stories and scalable technical designs.
Partner with stakeholders and act as a liaison between business and IT teams.
Support daily operations, user requests, and issue resolution for a large user base.
Manage releases, deployments, and sandbox environments.
Create and maintain reports, dashboards, and documentation.
Ensure data quality, security, and system integrity.
Contribute to CRM roadmap planning and continuous improvement initiatives.
Support user training and drive adoption of Salesforce capabilities.