Senior Salesforce CRM & Data Platform Lead

TEKsystems; United States; Hybrid; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO / Vacation

Job summary

TEKsystems is seeking a Senior Technical Project Manager (CRM) to drive end-to-end delivery of strategic customer and data platform initiatives, with a focus on Salesforce CRM and Data Cloud in a hybrid New York setting.

You will translate complex business needs into scalable technical solutions, lead Agile delivery, provide guidance to developers, and ensure alignment with enterprise architecture and platform standards.

Qualifications

• 5-7+ years experience leading technical teams on CRM or enterprise platform implementations.
• Experience translating business requirements into technical solutions.
• Knowledge of system integrations, data management, and software development best practices.
• Experience working in Agile delivery environments.
• Salesforce Certified Administrator and Bachelor's degree required.

Responsibilities

• Partner with solution architects to turn business and technical requirements into clear designs and development tasks.
• Lead the technical delivery of customer and data platform initiatives.
• Provide guidance to developers and make key implementation decisions.
• Ensure solutions follow established standards, best practices, and overall technical direction.
• Support Agile delivery activities, including sprint planning, technical reviews, and issue resolution.
• Validate new platform capabilities and recommend how they can be applied to business needs.
• Drive engineering best practices across development, testing, deployment, and release management.
• Oversee code quality, testing processes, and overall solution reliability.
• Troubleshoot complex technical challenges and serve as an escalation point for the delivery team.
• Maintain strong knowledge of customer data, CRM, and integration technologies.
• Partner with business and product stakeholders to assess requirements, estimate effort, and provide technical recommendations.
• Identify opportunities for platform improvements and provide feedback to architecture and leadership teams.

Skills

Project management

Agile

Sql

Technical support

Pmp

Requirement gathering

Education

Salesforce Certified Administrator

Bachelors degree

Tools

Salesforce

Data Cloud

Job description

TEKsystems is seeking a Senior Technical Project Manager (CRM) to drive end-to-end delivery of strategic customer and data platform initiatives, with a focus on Salesforce CRM and Data Cloud in a hybrid New York setting.

You will translate complex business needs into scalable technical solutions, lead Agile delivery, provide guidance to developers, and ensure alignment with enterprise architecture and platform standards.