Senior Technical Project Manager (CRM)

TEKsystems; United States; Hybrid; USD 96,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO / Vacation

Job summary

TEKsystems is seeking a Senior Technical Project Manager (CRM) to drive end-to-end delivery of strategic customer and data platform initiatives, with a focus on Salesforce CRM and Data Cloud in a hybrid New York setting.

You will translate complex business needs into scalable technical solutions, lead Agile delivery, provide guidance to developers, and ensure alignment with enterprise architecture and platform standards.

Qualifications

• 5-7+ years experience leading technical teams on CRM or enterprise platform implementations.
• Experience translating business requirements into technical solutions.
• Knowledge of system integrations, data management, and software development best practices.
• Experience working in Agile delivery environments.
• Salesforce Certified Administrator and Bachelor's degree required.

Responsibilities

• Partner with solution architects to turn business and technical requirements into clear designs and development tasks.
• Lead the technical delivery of customer and data platform initiatives.
• Provide guidance to developers and make key implementation decisions.
• Ensure solutions follow established standards, best practices, and overall technical direction.
• Support Agile delivery activities, including sprint planning, technical reviews, and issue resolution.
• Validate new platform capabilities and recommend how they can be applied to business needs.
• Drive engineering best practices across development, testing, deployment, and release management.
• Oversee code quality, testing processes, and overall solution reliability.
• Troubleshoot complex technical challenges and serve as an escalation point for the delivery team.
• Maintain strong knowledge of customer data, CRM, and integration technologies.
• Partner with business and product stakeholders to assess requirements, estimate effort, and provide technical recommendations.
• Identify opportunities for platform improvements and provide feedback to architecture and leadership teams.

Skills

Project management

Agile

Sql

Technical support

Pmp

Requirement gathering

Education

Salesforce Certified Administrator

Bachelors degree

Tools

Salesforce

Data Cloud

Job description

Description

This Senior Technical Project Manager (CRM) role is responsible for driving the end-to-end delivery of strategic customer and data platform initiatives, with a primary focus on Salesforce CRM and Data Cloud. Acting as a critical link between business stakeholders and technical teams, this individual will translate complex business needs into scalable technical solutions, provide leadership throughout the development lifecycle, and ensure alignment with enterprise architecture and platform best practices. The role serves as the technical lead for CRM programs, overseeing Agile delivery, mitigating risks, and resolving complex platform challenges while helping advance the organization's digital and customer engagement strategy.

• Partner with solution architects to turn business and technical requirements into clear designs and development tasks.
• Lead the technical delivery of customer and data platform initiatives.
• Provide guidance to developers and make key implementation decisions.
• Ensure solutions follow established standards, best practices, and overall technical direction.
• Support Agile delivery activities, including sprint planning, technical reviews, and issue resolution.
• Validate new platform capabilities and recommend how they can be applied to business needs.
• Drive engineering best practices across development, testing, deployment, and release management.
• Oversee code quality, testing processes, and overall solution reliability.
• Troubleshoot complex technical challenges and serve as an escalation point for the delivery team.
• Maintain strong knowledge of customer data, CRM, and integration technologies.
• Partner with business and product stakeholders to assess requirements, estimate effort, and provide technical recommendations.
• Identify opportunities for platform improvements and provide feedback to architecture and leadership teams.

Skills

• Project management
• Agile
• Sql
• Technical support
• Pmp
• Requirement gathering

Top Skills Details

• Project management
• Agile
• Sql
• Technical support
• Pmp
• Requirement gathering

Additional Skills & Qualifications

• 5-7+ years experience leading technical teams on CRM or enterprise platform implementations.
• Experience translating business requirements into technical solutions.
• Knowledge of system integrations, data management, and software development best practices.
• Experience working in Agile delivery environments.
• Strong problem-solving, communication, and stakeholder management skills.
• Ability to balance strategic objectives with hands-on technical execution.
• Must be a Salesforce Certified Administrator
• Bachelors degree required

Experience Level

Expert Level

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Pay and Benefits

The pay range for this position is $70.00 - $80.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your jobclassification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefitsavailable for this temporary role may include the following:Medical, dental & visionCritical Illness, Accident, and Hospital401(k) Retirement Plan Pre-tax and Roth post-tax contributions availableLife Insurance (Voluntary Life & AD&D for the employee and dependents)Short and long-term disabilityHealth Spending Account (HSA)Transportation benefitsEmployee Assistance ProgramTime Off/Leave (PTO, Vacation or Sick Leave)

Job Type & Location

This is a Contract to Hire position based out of New York, NY.

Application Deadline

This position is anticipated to close on Nov 16, 2026.

Workplace Type

This is a hybrid position in New York,NY.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.