Senior Salesforce Configurator — Remote & AI-Driven

CrossCountry Consulting LLC

United States

Remote

USD 90,000 - 120,000

Full time

12 days ago

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Benefits offered by this job

Healthcare options

401(k) with company match

Wellness stipend

Job summary

CrossCountry Consulting is seeking a Senior Salesforce Configurator to join our Salesforce practice. You will lead declarative configurations, mentor junior teammates, and act as the technical SME on projects from discovery through deployment.

The ideal candidate has 5+ years in Salesforce.com and systems consulting, with deep knowledge of Sales, Service, and Experience Clouds. This remote role supports clients across the United States and offers a competitive compensation package including

Qualifications

5+ years of Salesforce.com experience.
5+ years of systems consulting experience.
Strong knowledge of Sales, Service, and Experience Cloud platforms.
Expert in declarative configurations within Salesforce.
Ability to mentor junior team members and lead discussions.

Responsibilities

Understand business goals and support discovery sessions.
Collaborate with BA/PO to refine user stories with technical insights.
Analyze complex business processes into actionable requirements.
Serve as SME for declarative capabilities, including Flow.
Lead configuration efforts and promote best practices.
Collaborate with development to define interaction between declarative configurations and code.
Mentor junior configurators and resolve blockers.
Prepare for client discussions with strategic technical recommendations.
Contribute to AI-enabled solutions compliant with policies.
Stay informed about emerging AI tools and opportunities.