Senior Salesforce & Business Systems Lead (Remote)

Salesloft, Inc.; Oregon; Hybrid; USD 95,000 - 110,000; Full time

Job summary

Salesloft is seeking a Senior Business Systems Administrator to own and optimize the Salesforce platform and related enterprise systems for a scalable GTM engine. You will lead a high-performing Enterprise Business Systems team and partner with cross-functional leaders to implement strategic roadmaps.

You will design robust architectures, drive user adoption, ensure data integrity, and deliver AI-enabled improvements while maintaining documentation and governance across the stack.

Qualifications

• Bachelor's degree
• 2+ years hands‑on experience as a Salesforce Administrator/Business Analyst
• Salesforce Certification
• Strong understanding of enterprise business systems (CRM, ERP, HRIS).
• Experience in Sales or Business Operations is a plus
• Experience in designing, implementing, and supporting enterprise‑level business systems.
• Proven experience with system integrations and middleware technologies.
• Excellent analytical, problem‑solving, and process optimization skills.
• Strong communication, collaboration, and stakeholder management abilities.
• Ability to manage multiple projects and priorities in a fast‑paced environment.
• Experience with business process mapping and documentation.
• Knowledge of system configuration management principles and best practices.
• Ability to define and promote best practices for system usage and administration.
• Project management skills, including planning, execution, and risk management.

Responsibilities

• Lead Salesforce Admin for Sales Cloud and Service Cloud, executing complex configurations, declarative development, security architecture, environment management, and ongoing maintenance.
• Collaborate with business leaders across Sales, Marketing, Customer Success, and Revenue Operations to align system capabilities with business goals and build long-term technology roadmaps.
• Error Handling & Monitoring: Establish proactive monitoring for integration failures and automation faults, building robust self-healing processes and alert systems.
• Act as the strategic bridge between Business Analysts, Business Owners, and Systems Engineers to translate complex business requirements into clear, scalable, and functional technical designs.
• Analyze and monitor system usage to identify opportunities for increased adoption, improved utilization, and enhanced value
• Manage the integration and data flow between Salesforce and key marketing/sales enablement systems
• Lead ideation, development, practical application, and delivery of AI use cases and tools
• Identify and implement system-driven solutions to optimize business processes, improve efficiency, and reduce manual effort
• Create and maintain comprehensive documentation of system data flows, business processes, and configurations to ensure knowledge sharing and system maintainability.
• Establish and enforce standards and procedures for system configuration management to ensure consistency, reliability, and compliance

Skills

Salesforce Administration

Business Analysis

Enterprise systems

Stakeholder management

Project management

Documentation

Education

Bachelor's degree

Tools

Sales Cloud

Service Cloud

CRM

ERP

HRIS

Middleware technologies

Job description

Salesloft is seeking a Senior Business Systems Administrator to own and optimize the Salesforce platform and related enterprise systems for a scalable GTM engine. You will lead a high-performing Enterprise Business Systems team and partner with cross-functional leaders to implement strategic roadmaps.

You will design robust architectures, drive user adoption, ensure data integrity, and deliver AI-enabled improvements while maintaining documentation and governance across the stack.